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EIEIO / PEOPLE & TEAM DEVELOPMENT

Design Thinking

Course outline

CR-DT1 day

Duration

1 day

Overview

The overall goal of this Design Thinking workshop is to help you do critical thinking, creative design solutions and for team building. We can design better products, services, processes, strategies, spaces, architecture, and experiences once we undergo this systematic program of Design Thinking. It definitely helps you develop practical and innovative solutions for your problems the examples and the assignments would be based on the audience profiles and preferred domains. The online Workshop will help you answer the following questions:

  • What is design thinking/ critical thinking? What is brainstorming and affinity mapping? what is creative confidence?
  • What is convergent Vs Divergent Thinking for innovation?
  • What is Empathy and UCD? How to draw an empathy map?
  • How to involve users in the whole product design process
  • Process of design thinking and its applications while executing projects
  • Early and fast prototyping as well as testing methods that will help you reduce risks and accelerate organizational learning( creating hands on quick design sketches for solution during the workshop)

Module 2- Innovation and Insights for creative confidence

Activities/Games based on Insights and Innovation

Module 4- Defining and reframing the Problem Statement (One problem statement would be given)

Activities based on Empathy Mapping

Module 6- Iterative Testing and experimentation

Activities based on Ideation and Testing

Concluding the session with Case Studies & Success Stories

Detailed Content

  • Introduction and icebreaking activities with the participants
  • Insights and Innovation
  • User Research and Empathy mapping
  • Design Process in any project – With some elaborative videos.
  • Activity based discussion on design process and problem-solving techniques within your teams
  • Components of design thinking
  • Pillars of design thinking
  • Innovation and idea generation
  • Critical Thinking/Design thinking in day-to-day activities
  • Introduction to UX/CX Design
  • Data Gathering methods to draw empathy maps
  • Activities -Strategic design process • What is thinking outside the box? • Visual Thinking Process
  • Fundamentals of Design Thinking
  • Design thinking as a strategy of Innovation
  • Mindset for design thinking
  • Design thinking activities would be conducted.
  • Detailed analysis of process
  • Step 1- Research (Requirement Gathering)
  • Step 2- Empathize the users
  • Step 3- Brainstorm the solutions or ideation process
  • Step 4- Create Wireframes OR Prototypes
  • Step 5- Iterative Testing with User’s Feedback
  • How users are important while designing?
  • Methods to get requirements right (In short)
  • Contextual Interviews- With practical case study presentation
  • User Research and design thinking

Programme scope, delivery arrangements and suitability are confirmed during enquiry.