Duration
2 days
Overview
The Design Sprint is a process for answering critical business questions through design, prototyping and testing
ideas with customers. The Design Sprint is one of the “greatest hits” of business strategy, innovation, behavior
science, design thinking, and more—packaged into a battle-tested process for teams to use.
The Sprint process shrinks what is normally a months-long development cycle, into two intensive days. Participants
learn the Design Sprint tools and techniques to come up with innovative solutions to problem statements, explore
how to set a meaningful challenge for a successful Design Sprint, and participate in immersive training on how to
plan and successfully run a Design Sprint.
Outline
Problem Framing
- Learn how to address relevant aspects of a problem
- Identify and capture stakeholders perspectives assumptions
- Make sense of customer needs, perceptions and expectations
- Engage your team towards a common purpose
Design Sprint 3.0
- Understand customer needs, outline and map customer journeys
- Work with constraints to spark ideas. Rally a team to get the most out of combined team expertise
- Sketch innovative solutions in no time
- Create an MVP
- Test with real customers
Design Sprint Facilitation
- Learn the Design Sprint ground rules & mindsets
- Gain the ability to deal with disruptors: Prevention & Intervention
- Manage conflicts & difficult group dynamics
- Become self-aware of your personal strengths & weaknesses
- Confidently run a Design Sprint
Dual-Track Agile
The discovery track
- Conduct stakeholder interviews
- Develop personas and user stories
- Perform market research (surveys, user interviews, etc.)
- Move items validated through this process onto backlog for the Delivery Team
The delivery track
- Build prototypes (wireframes, etc.)
- Conduct iterative user testing
- Apply user feedback to product updates
Programme scope, delivery arrangements and suitability are confirmed during enquiry.