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Deploying Enterprise Mobility Solutions with Citrix Endpoint Management

Reference course outline

CXM-3035 days

Duration

5 days

Overview

Begin your enterprise mobility

management (EMM) journey with this five-day introduction to Citrix Endpoint Management. You will learn how to stand up a highly available Endpoint Management deployment and conduct initial configurations. Delve into the Citrix Endpoint Managementarchitecture and explore the many device and application management options to address your enterprise mobility needs.

In this course you will gain the skills and understanding needed to deploy key components. You will also learn how to integrate Citrix Endpoint Management with other Citrix technologies such as Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Content Collaboration. Take a tour of the Citrix Secure applications available and learn about your device enrollment and troubleshooting options.

What you’ll learn

  • How to deploy Endpoint Management Enterprise end-to-end architecture and identify each component in the solution for the specific use case
  • Understand Endpoint Management authentication options including PKI “certificate based authentication”
  • How to install mobile applications: MDX, Web & SaaS, Web Link, Public App Store Enterprise Apps
  • How to integrate with Citrix Gateway, Load Balancing, SSL Tunneling microVPN (mVPN), and SSL Bridge

Versions covered

This course is based on the latest Citrix Endpoint Management product release, but the skills and fundamental concepts learned apply to earlier product versions.

Is this course for me?

Built for IT Professionals interested in learning how to implement Citrix Endpoint Management features using leading practices. Potential students include Administrators, Implementers/Engineers, and Architects.

Prerequisite

Citrix recommends students prepare for this course by taking: Endpoint Management Introduction eLearning bundle and have basic experience with Mobile Devices and Apps, Windows Server administration, Enterprise File Sharing and Sync, Virtual Apps and Desktops, Microsoft SQL Server, Active Directory and Group Policy, and Networking including VPN concepts, SSL encryption and certificates.

Module 1: Introduction to Citrix Endpoint Management

Enterprise Mobility Management Overview

Citrix Endpoint Management – New Features

Citrix Endpoint Management Benefits Overview

Introduction to Endpoint Management Editions

Module 2: Citrix Endpoint Management Architecture

Citrix Endpoint Management Server Architecture

Citrix Endpoint Management Traffic Flow

Citrix Endpoint Management Cloud

Module 3: Citrix Endpoint Management New Deployment Installation

Endpoint Management Licensing

Endpoint Management Server Prerequisites

Deployment Process Flow

Endpoint Management First Time Use Wizard Overview

Endpoint Management Clustering

Endpoint Management Upgrade Process

Module 4: Initial Configuration

Endpoint Management Web Console

Initial Configuration (Certificates, Authentication, Citrix ADC integration)

Delivery Groups

Role Based Access Control

Notification Server

Release Management

Module 5: Citrix ADC integration

Citrix ADC Overview

Endpoint Management Monitoring

External Authentication NetScaler – Endpoint Management Wizard Overview

Citrix ADC Overview – Citrix Endpoint Management Policies Overview

Module 6: Device Management (Policies)

MDM Policies Overview

Mobile Platform Capability Overview

Key Device Policies (Passcode, Location, Credentials)

App Restrictions

Policy Deployment Rules

Module 7: Application Management (Policies)

MDX Container Technology

MDX App Interaction

Key App Container Policies (Interaction, Restrictions, Network

App Types (Public, SaaS, Web, Public, Enterprise)

App Categories

Module 8: Device Enrollment

Mobile Device Enrollment Overview

Enrollment Ports

iOS Device Enrollment

Android Device Enrollment

Windows Device Enrollment Overview

Device Management

Module 9: Citrix Endpoint Management Apps

Secure Mail Features and Use

Secure Web Features and Use

ShareConnect Features

QuickEdit and Secure Tasks Overview

Application Geofence

Shared Devices

Module 10: Citrix Virtual Apps and Desktops Integration

Citrix Virtual Apps and Desktop Overview

Citrix Endpoint Management - Citrix Virtual Apps and Desktops Integration Architecture

Citrix Endpoint Management – StoreFront Integration

Citrix Endpoint Management Citrix Virtual Apps and Desktops User Experience

Module 11: Citrix Content Collaboration Integration

Content Collaboration Overview

Citrix Endpoint Management – Content Collaboration Integration

Content Collaboration StorageZones

Federated Authentication with SAML

Module 12: Client Certificate Authentication

Client Certificate Authentication

User Certificates

Importing Client Certificate into Endpoint Management Server

Endpoint Management Server PKI Configuration

Client Certificate Citrix ADC Integration

Module 13: Logs and Troubleshooting

Endpoint Management Diagnostics

Log Operations

Support Bundles

Support Pages

Troubleshooting Tools

This is a version-specific reference outline. Confirm the current syllabus and delivery arrangements with EIEIO.