Duration
2 days
OVERVIEW
This 2-day course focuses on the concepts and activities that specification and verification of a product/service include. DASA DevOps Professional - Specify and Verify focuses on the knowledge areas: Architecture and Design, Business Value Optimization, Business Analysis, and Test Specification as defined by DASA and the need of having these areas for successful DevOps results.
The qualification extends traditional analysis, test, or architecture training courses through its combination and relation with each other, and puts them in a DevOps context. As teams start to take on DevOps responsibilities, this course will guide them on how to apply their knowledge
in new ways, acquire new methods, and begin with new approaches.
COURSE OBJECTIVES
At the end of this course, you will be able to:
- Understand how the tasks covering specification and verification fit into a DevOps environment.
- Take end-to-end responsibility for your product - from concept to grave.
- Truly understand your customers and validate whether the product fits their needs.
- Find good ways to communicate with everyone involved, from customers to stakeholders and developers.
- Describe and visualize your product in a format that fits your specific situation.
- Understand what software quality means and how to achieve adequate quality with your product.
- Decide adequately which kind of tests the product needs, and understand what you gain from them.
- Set up useful feedback loops, and use them meaningfully.
- Understand which architectural considerations are important in a DevOps environment.
AUDIENCE
- DevOps Engineers
- Product Owners
- Business Analysts
- Test Engineer, Test Analysts
- Software Developers, Engineers
- UX and Interaction Engineers
- Network Administrators
- Integration Specialists
- Incident and Change Managers
- System and Network Administrators, Operations
- Enterprise Architects
PREREQUISITES
Recommended: DASA DevOps Fundamentals Certificate
Recommended: Basic familiarity with Agile, Scrum, Lean, and ITSM principles
COURSE AGENDA
Time
Day 2
9am – 10.30am
Course Introduction
Courage (Cont.)
10.30am – 10.45am
Morning Break
10.45am – 12.30pm
Teambuilding
Value – Customer Centric Action
12.30pm – 1.30pm
Lunch Break
1.30pm – 3.30pm
DevOps Leadership
Continuous Improvement
3.30pm – 3.45pm
Afternoon Break
3.45pm – 5.00pm
Courage
Exam Preparation Guide
Exam
CERTIFICATION EXAM
Delivery
Online and Paper-based
Format
Closed-book format, participants can bring scratch paper
Proctoring
Web proctored/In-class proctored
Duration
45 minutes, 15-minutes additional time for non-native candidates
# of questions
12 Multiple Choice Questions (MCQs)
Pass Grade
60% (36 points out of 60 to be earned)
COURSE OUTLINE
Course Introduction
- Let’s Get to Know Each Other
Course Objectives
- Course Agenda
- Course Book
- Group Discussions
- Exam
Teambuilding
Design Teams:
- Introduction to a DevOps Team
- Characteristics of a DevOps Team
- Boundaries for a DevOps Team
Build Teams:
- Creating High Performance Teams
- Feedback: Giving and Taking
- Shared Responsibility and Accountability
Governance:
- Governance on Three Levels
- Governance Within a Team
- Governance Between Teams
- Governance Between Organizations
- Scaling
- External Suppliers
DevOps Leadership
- Build Culture:
- Create the Right Environment
- Change the Habitual Behavior
- Fail Fast to Improve
- Maintain the Agile Soil
- Create Purpose:
- Know the Importance of Storytelling
- Define the Purpose of Having a Purpose
- Relate Alignment with Autonomy
- Be a Servant Leader:
- Give Control to the Team
- Inspire and Support the Team
- Make Your Own Leadership Manifesto
- Focus on Success:
- Customer Value and Team Success
- Measure and Steer Value
Courage
- Build Courage:
- Importance of Courage
- Out of Your Comfort Zone
- Resilience
- Courage in Relationship with Leadership and Feedback
- Courage at the Team Level
- Dealing with Failure
- Think Different:
- Think Different on a Day-to-day Basis
- During Standups
- Standup from Hell
- 10th Man Rule
- Think Different in an Organized Way
- Open Allocation Time
- Guilds
Value - Customer Centric Action
Different Aspects of Value:
- Customer Value
- The Different ‘Voices’
Stakeholder Management:
- Know Your Stakeholders
- Categorize the Stakeholders
Combining Lean Startup and DevOps:
- The Lean Startup Process
- The Lean Startup Versus Chaos
- Combining the Lean Startup and DevOps
The Power of Story Mapping:
- Product/Service Development Approaches
- Need for Story Mapping
- Creating Story Maps
Continuous Improvement
Build Flow:
- Build Optimal Flow
- Multitasking and One Piece Flow
- Little’s Law and Optimization of Process Lead Time
- Valualize Flow
- Flow and Resource Utilization
Types of Continuous Improvement:
- Kaizen
- Radical Change
Continuous Improvement Tools:
- Kaizen Event
- Value Stream Mapping
- Visual Management
- Retrospective
- Daily Standup
- Five Times ‘Why’
Programme scope, delivery arrangements and suitability are confirmed during enquiry.