Duration
5 days
Overview
This course focuses on providing the skills and knowledge necessary to implement Cisco Unified Communications (UC) solutions. It covers administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance. A new type of lab called a Discovery lab is introduced. Discovery labs are a learning environment, embedded in the lessons, that enables students to learn about principles and technology in a more interactive, hands-on way. The course also contains Challenge labs. Challenge labs are labs where students test their knowledge gained through a lesson or multiple lessons.
Who Needs to Attend
- Network Video Operator and Administrator
- Voice / UC / Collaboration / Communications Engineer
- Collaboration Tools Engineer
- Collaboration Sales / Systems Engineer
Course Certifications
This course is part of the following Certifications:
- CCNA Collaboration
Prerequisites
- Working knowledge of basic IP networking
- Knowledge of video conferencing and streaming fundamentals
Course Objectives
- Cisco video and conferencing components and architectures
- Implement and configure Cisco Collaboration endpoints
- Implement and configure Cisco TelePresence endpoints
- Implement multipoint conferencing on Cisco Collaboration endpoints
- Implement Cisco DMP endpoints
- Environment recommendations
- Troubleshooting methodology and support
Programme scope, delivery arrangements and suitability are confirmed during enquiry.