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Change Management Practitioner

Course overview and objectives

2 days
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Duration

Change Management Practitioner

2 days

COURSE DESCRIPTION

The APMG Change Management Practitioner certification training is an advanced course designed for professionals deeply involved in the strategic aspects of organizational change, transition, and transformation.

Developed in collaboration with the Change Management Institute, this program enhances participants' ability to

manage and sustain change within a dynamic business environment. It extends beyond foundational knowledge, focusing on the application of practical and agile change management techniques.

The course content reflects the latest in change management theories, including psychological safety, collaborative approaches, and the neuroscience behind change, ensuring that participants are equipped to lead change initiatives effectively and adaptively.

COURSE OBJECTIVES

At the end of this course, participants will be able to understand :

  • Master Change Sustainability: Utilize various levers to embed change deeply within the organization, ensuring its long-term sustainability.
  • Enhance Learning and Development: Develop and manage learning strategies that support organizational change.
  • Apply Coaching Techniques: Implement a comprehensive coaching framework to support team members through change, including effective listening and feedback.
  • Manage Conflict: Gain insights into conflict management strategies tailored for change scenarios.
  • Lead Co-design Efforts: Facilitate collaborative design processes to ensure inclusive and effective change initiatives.

TARGET AUDIENCE

Ideal for:

  • Aspiring or current managers overseeing organizational change, transition, or transformation.
  • Professionals involved in the design, development, and delivery of organizational change programs, including:
  • Change Project Managers
  • Transformation Managers
  • Senior Responsible Owners
  • Business Change Managers
  • Change Programme Managers
  • Operational Line Managers

PREREQUISITES

Change Management Foundation certificate.

EXAM INFO

  • Objective testing based on a case study scenario
  • 2.5 hour duration
  • 50% pass mark (40 marks out of 80)
  • Restricted open book – The APMG Change Management Study Guide

CERTIFICATE

Change Management Practitioner

EXAM BODY

APMG

COURSE STUDENT MATERIAL

Participants will receive a Change Management Practitioner classroom workbook containing all of the presentation materials, course notes, case study and sample exams.

CONCEPTS COVERED

  • 1. Sustaining change
  • Types of levers for change
  • Tipping point and critical mass
  • Roger’s adoption model
  • 2. Learning for change
  • Introduction to effective instruction
  • Learning needs and objectives - knowledge, skills and attitudes
  • 3. Coaching for change
  • Active listening
  • Giving developmental feedback
  • Framework for coaching
  • 4. Handling Conflict in Change
  • Conflict in change situation and conflict management
  • 5. Facilitation for co-design
  • Facilitation principles for co-design
  • 6. Exam Preparation
  • Practitioner exam guidance
  • Practitioner sample exam questions

Programme scope, delivery arrangements and suitability are confirmed during enquiry.