Duration
2 days
Overview
This foundation course is designed to teach participants the essentials of usability and how to effectively evaluate usability, user experience and accessibility. You will learn how to plan and prepare for usability testing and select the most appropriate testing location and participants. After understanding the application of usability reviews, testing and surveys you will be able to propose the most effective usability testing approach.
Projects
This course is offered as a tutor-driven presentation of the subject matter with a series of practical exercises based on a sample application design.
Intended Audience
This is foundation-level course for testers, developers, designers and usability engineers.
Prerequisites
There are no pre-requisites.
Exam Details
No. of Questions: 40
Total Points: 40
Passing Score: 26
Exam Length (mins): 60
Format: Multiple Choice Questions
Business Outcomes
Foundation Level Usability Testing candidates who have passed the Foundation Level „Usability Testing” syllabus exam should be able to accomplish the following Business Objectives:
- Understand the basic concepts of usability and usability testing;
- Identify and classify the severity of usability risks and potential accessibility violations in a given product at any stage of a development cycle;
- Cite relevant standards for usability, user experience, and accessibility and verify their implementation in a given product;
- Set up procedures so that stated usability, user experience and accessibility goals may be verified in practice for a given product;
- Design and monitor the implementation of a test plan for achieving stated usability, user experience and accessibility goals;
- Explain the rationale, process and results of usability, user experience and accessibility evaluations to non-specialist stakeholders.
Module One: Basic Concepts
- Fundamentals
- Evaluating Usability, User Experience and Accessibility
- Usability Evaluation in Human-Centered Design
Introduction
- Typical Risks
Module Three: Usability and Accessibility Standards
- Usability Standards and Manufacturer Guidelines
- Accessibility Standards
Module Four: Usability Reviews
- Introduction and Approach
- Types of Usability Review
Introduction
- Step-By-Step Approach to Usability Testing
- Prepare Usability Test
- Conduct Usability Test Sessions
- Analysis of Findings
- Communicate Results and Findings
- Quality Control of a Usability Test
- Challenges and Frequent Mistakes
Module Six: User Surveys
Introduction
- Step-By-Step Approach to User Surveys
- Standardized Questionnaires
Module Seven: Selecting Appropriate Methods
- Criteria for Selecting a Method
Module Eight: Summary of Roles and Responsibilities
- Usability Tester
- Moderator and Note-Taker
Programme scope, delivery arrangements and suitability are confirmed during enquiry.