Duration
2 days
OVERVIEW
The IAITAM Certified Software Asset Manager (CSAM) Course is a foundational education program that ensures students can manage software assets. Students also learn about the ever changing variables throughout our industry. From software piracy and compliance issues to legislation and organizational challenges, it is necessary to evaluate
both the internal and external influences that bring about change in how organizations manage their IT assets. A successful Software Asset Manager must look at the overall goals of the organization and determine where Software Asset Management will be a strategic influence in achieving those goals.
During this course, you learn best practices in Software Asset Management, the “when” and “why” to question whether something should or shouldn’t be done, how to clearly identify goals, and how to quantify success with metrics. Software Asset Management (SAM) is the set of business practices that support the use of software within an organization and frequently involves a new view on how and why software traverses throughout the organization. SAM is currently considered a necessary business function by many organizations who view Software Asset Managers as key contributors to their overall organizational success. This interactive and instructor led course is available through both online instruction as well as in person in a traditional classroom setting. The goal is for ITAM professionals to review existing organizational infrastructure and effectively enhance any Software Asset Management Program thus creating a mature program that meets global expectations.
TARGET AUDIENCE
CSAM is essential learning for beginning IT Asset Managers and other IT professionals involved in asset management, resource budgeting, finance, software licensing, contract management and strategic planning.
EXAM FORMAT
- Multiple choice
- 100 questions per paper
- 85 marks required to pass (outof 100 available) 85%
- 3 hours duration
- Web based exam
- Open book
LEARNING OBJECTIVES
The Certified Software Asset Management course will cover the following topics:
- How to appraise the architecture for an IT software asset management program.
- How to evaluate an organization’s functional areas in the support of the IT software asset management program.
- How to analyze organizational requirements for an IT software asset management program.
- How to evaluate and apply the IT software asset management processes.
- How to demonstrate approaches to improving an IT software asset management program.
- How to create an IT software asset management program roadmap and policies.
Outline
Software Management Scope
Find out how far-reaching your software management should be. Learn the business practices that facilitate responsible and productive “SAM”.
License Data & Documentation
Learn the in’s and out’s of managing license data and applicable documents. Find out which contracts relate and how their details can impact one another.
Proactive vs. Reactive SAM
Learn how proactive software asset management builds an infrastructure of policies, processes and standards.
Programme scope, delivery arrangements and suitability are confirmed during enquiry.