Duration
5 days
Overview
The Certified Knowledge Manager (CKM®) is the Flagship Certification course from the Knowledge Management Institute (KMI), delivered in up to 15 countries annually with many thousands Certified since 2001.The CKM is ideal for anyone tasked to lead or improve a Knowledge Management initiative. Whether public or private sector, large or small – the CKM is the leading international standard for all Knowledge Management professionals and the top choice for anyone interested in gaining a solid grasp of common KM principles at an advanced level with actual "hands-on" experience performing KM.There are no prerequisites, and no technical background is required.
Who should attend?
- Senior Managers & Executives
- Knowledge Managers
- Content Managers & Librarians
- HR & Talent Managers
- IT Professionals & Intranet / Database Managers
- Organisational Development Professionals & Consultants
- Project Managers
- Quality Managers
Key course outcomes
- Develop a Knowledge Management Vision
- Assess level of Knowledge Management Maturity
- Undertake 'No-Budget' & 'Quick-Win' KM Initiatives
- Identify & Assess Knowledge Assets
- Create Knowledge Management Plan
- Perform a Knowledge Audit
- Design your KM Methodology & Strategy
- Transform Your Organisation!
Day 1: Implementing of Grass-roots KM (KM Essentials)
- Introduction to the Knowledge Age and the Knowledge Age Imperative
- KM Fundamentals and 25 Knowledge Attributes
- Knowledge Modes and the SECI Model
- Knowledge Processes (Acquire, Produce, and Integrate)
- Latest Techniques and Best Practices for KM Start-Up
- Advanced KM Methodology
- Homework: Define your "No Budget KM"
Day 2: KMBOK Methodology and Knowledge Maturity
- Roadmap to KM Implementation at your Organisation
- Knowledge Intensive Activities
- KM Principles and Success Factors
- Knowledge Age Roles
- KM Start-up Techniques
- KMBOK Methodology & KMBOK Phases (I-V)
- Maturity Models and the KM Maturity Assessment
- Homework: Complete your KM Squirrel Template & Evaluate Business Case
Day 3 & 4: KM Competencies & Associated KM Bulls
- Knowledge Café
- Perform a KM Audit
- Create Knowledge Maps
- Develop KM Vision and KM Strategy
- Design your KM Transformation Solution
- Transformational Leadership and Strategy
- Knowledge Assessment and Evaluation
- Culture, Communication, and Collaboration
- Knowledge Asset Management
- Homework: Perform your KM Maturity Diagnosis & Design your KM Plan
Day 5: Study Special Topics & Enrichment Knowledge Nuggets
- Effective Communication through Storytelling and Appreciative Enquiry
- Designing Powerful Questions
- The Knowledge Economy & Conversational Leadership
- Intellectual Property and Information Architecture
- Emerging KM Technologies and Cutting-Edge KM Sciences
- Axiology/Epistemology, Ontology, and Complex Theory
- Homework: Present your KM Plan & Gain Approval
Programme scope, delivery arrangements and suitability are confirmed during enquiry.