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EIEIO / CYBERSECURITY

Certified Information Security Awareness Manager (CISAM)

Course outline

2 days

Duration

2 days

Overview

Certified Information Security Awareness Manager (CISAM) is a 2-days hands-on training and certification programme that provides the essential know-how, enabling information security professionals to develop and manage an effective security awareness programme for their organization.

Objective

  • Identify the “As-Is” state of your organisation’s awareness and competence levels;
  • Understand the difference between awareness, training and education;
  • Build and maintain a comprehensive awareness and competence programme, as part of an organisation’s information security programme;
  • Identify awareness, training and competence needs, develop a training plan, and get organisational buy-in for the funding of Select awareness, training and competence topics; Find sources of awareness and training materials;
  • Implement awareness and training material, using various methods;
  • Evaluate the effectiveness of the programme; Understanding and overcoming the obstacles to success; Update and improve the focus of technology and organisational priorities change; and
  • Create an effective social engineering assessment programme.

Target Participant

  • Information security officers / ISMS managers
  • C-level executives
  • Security auditors, risk and compliance managers
  • Training managers / Human resource managers
  • Anyone responsible to plan and execute security awareness

Introduction

  • The difference between “awareness” and “behavior”
  • The elements of risks and analysis on why humans are the weakest link
  • The learning continuum: awareness, training and education

Designing an Awareness and Competence Programme

  • Structuring an organizational awareness and training programme
  • Conducting awareness and training needs assessment
  • Developing an awareness and training strategy and plan
  • Establishing priorities
  • Setting the bar
  • Funding the security awareness and training programme

Developing Awareness and Competence Material

  • Developing awareness material: selecting topics and sources of awareness materials
  • Developing training material: a model for building training courses and sources for training courses

Implementing the Awareness and Competence Programme

  • Communicating the plan
  • Various techniques for delivering awareness material
  • Reinforcement of learning

Post-Implementation

  • How to monitor compliance
  • Evaluation and feedback
  • Using metrics to measure the impact of the awareness programme, including how to effectively run phishing assessments
  • Managing change

Overcome Obstacles to Success

  • Obstacles to success
  • Critical success factors

Programme scope, delivery arrangements and suitability are confirmed during enquiry.