Duration
2 days
Audience
The primary audience for this course is an IT, Facilities or Data Centre Operations professional working in and around the data centre (representing both end-customers and/or service provider/facilitators) and having responsibility to achieve and improve hi-availability and manageability of the data centre, such as: Data centre managers, Operations / Floor / Facility managers, IT managers, Information security managers, Security professionals, Auditors / Risk Managers / Professionals responsible for IT/corporate governance.
Prerequisites
There is no specific prerequisite for the CDRP® course. However, participants who have at least three years' experience in a data centre and/or IT infrastructures will be best suited. This experience may come from a business or IT background where the participant has knowledge of both environments, and understands the mission of their organisation. Attendance of CDCP® is beneficial but not a requirement.
Course Benefits
After completion of the course, the participant will be able to:
- Understand the different standards and methodologies for risk management and assessment
- Establish the required project team for risk management
- Perform the risk assessment, identifying current threats, vulnerabilities and the potential impact based on customised threat catalogues
- Report on the current risk level of the data centre both quantitative and qualitative
- Anticipate and minimise potential financial impacts
- Understand the options for handling risk
- Continuously monitor and review the status of risk present in the data centre
- Reduce the frequency and magnitude of incidents
- Detect and respond to events when they occur
- Meet regulatory and compliance requirements
- Support certification processes such as ISO/IEC 27001
- Support overall corporate and IT governance
Day 1
9:00am – 10:30am
Introduction to Risk Management
- Risk management concepts
- Senior management and risk
- Enterprise Risk Management (ERM)
- Benefits of risk management
Data Centre Risk and Impact
- Risk in facility, power, cooling, fire suppression, infrastructure and IT services
- Impact of data centre downtime
- Main causes of downtime
- Cost factors in downtime
10:30am – 10:45am Morning Break
10:45am – 12:30pm
Standards, Guidelines and Methodologies
- ISO/IEC 27001:2013, ISO/IEC 27005:2011, ISO/IEC 27002:2013
- NIST SP 800-30
- ISO/IEC 31000:2009
- SS507:2008
- ANSI/TIA-942
- Other methodologies (CRAMM, EBIOS, OCTAVE, etc.)
12:30pm – 1:30pm Lunch Break
1:30pm -3:30pm
Risk Management Definitions
- Asset
- Availability/Confidentiality/Integrity
- Control
- Information processing facility
- Information security
- Policy
- Risk
- Risk analysis/Risk assessment/Risk evaluation/
- Risk treatment
- Threat/Vulnerability
- Types of risk
Risk Assessment Software
- The need for software
- Automation
- Considerations
3:30pm – 3:45pm Afternoon Break
3:45pm – 5:00pm
Risk Management Process
- The risk management process
- Establishing the context
- Identification
- Analysis
- Evaluation
- Treatment
- Communication and consultation
- Monitoring and review
Project Approach
- Project management principles
- Project management methods
- Scope
- Time
- Cost
- Cost estimate methods
Day 2
9:00am – 10:30am
Context Establishment
- General considerations
- Risk evaluation, impact and acceptance criteria
- Severity rating of impact
- Occurrence rating of probability
- Scope and boundaries
- Scope constraints
- Roles & responsibilities
- Training, awareness and competence
10:30am – 10:45am Morning Break
10:45am – 12:30pm
Risk Assessment - Identification
- The risk assessment process
- Identification of assets
- Identification of threats
- Identification of existing controls
- Identification of vulnerabilities
- Identification of consequences
- Hands-on exercise: Identification of assets, threats, existing controls, vulnerabilities and consequences
Risk Assessment - Analysis and Evaluation
- Risk estimation
- Risk estimation methodologies
- Assessment of consequences
- Assessment of incident likelihood
- Level of risk estimation
- Risk evaluation
- Hands-on exercise: Assessment of consequences,
- probability and estimating level of risk
12:30pm – 1:30pm Lunch Break
1:30pm – 3:30pm
Risk Treatment
- The risk treatment process steps
- Risk Treatment Plan (RTP)
- Risk modification
- Risk retention
- Risk avoidance
- Risk sharing
- Constraints in risk modification
- Control categories
- Control examples
- Cost-benefit analysis
- Control implementation
- Residual risk
Communication
- Effective communication of risk management activities
- Benefits and concerns of communication
3:30pm – 3:45pm Afternoon Break
3:45pm – 5:00pm
Risk Monitoring and Review
- Ongoing monitoring and review
- Criteria for review
Risk scenarios
- Risk assessment approach
- Data centre site selection
- Data centre facility
- Cloud computing
- UPS scenarios
- Force majeure
- Organisational shortcomings
- Human failure
- Technical failure
- Deliberate acts
Exam: Certified Data Centre Risk Professional (CDRP®)
Attendees will take a 1 hour CDRP® exam. The exam is 40 questions, closed book and multiple choice based. The passing mark is 27 out of 40.
Certification & Accreditation
Attendees passing the exam will be awarded the internationally accredited and recognized 'Certified Data Centre Risk Professional' certificate (CDRP®).
CDRP® is globally accredited by EXIN, a fully independent exam and certification institute.
The CDRP® certificate is valid for 3 years, after which recertification is required. Please see the EPI Recertification Program for available options.
Programme scope, delivery arrangements and suitability are confirmed during enquiry.