Duration

2 days

Course Description

The ITAM Foundation training course with the Certified Asset Management Professional (CAMP) Certification is designed to provide an extensive overview of IT Asset Management (ITAM) best practices and processes, as well as offer ways to embrace multiple organisational frameworks such as ITAM and IT Service Management (ITSM).

The use of technology in business has grown extensively over the past three decades and continues to grow exponentially on a daily basis. With that growth comes the need for ITAM as well as the understanding of what ITAM is, the benefits it brings to an organisation and how it spans across all business areas.

This course was built to provide information on each of the IAITAM Best Practice Library’s 12 Key Process Areas (KPAs), the roles and responsibilities that affect an ITAM program, core functional areas, KPA indicators, strategic positioning, and how ITAM can be brought into other frameworks such as ITSM so that they work together in the most efficient way for an organization thus producing a greater ROI for its IT portfolio.

A Certified Asset Management Professional (CAMP) is an entry-level business role supporting the ITAM program. Practitioners’ level of understanding gives them a firm grasp of the business application of an ITAM program, and they provide advocacy and understanding of the program out to an organization. This person holds a CAMP certification and understands the basic principles of proper asset management policies, processes, and applications and the importance of those organisational goals organisational business drivers leading to an increased ROI, lower Total Cost of Ownership (TCO), compliance risk mitigation, proper asset disposition, IT responsiveness, and maximize end user productivity. The CAMP reports directly to the management of the supporting department or to the Program Manager for the ITAM program.

Learning Objectives

The Certified Asset Management Professional course will cover the following topics:

Insight into managing responsibilities and tasks in support of IT Asset Management
Training on developing, implementing and promoting policies, processes and procedures for an ITAM program
Strategic direction to the creation and maintenance of an effective Vendor Management Program
Increased awareness of Asset Management and the ability to ensure all parties understand and adhere to the legal requirements when using IT assets
Empowerment and support to all assigned Asset Management personnel
Thought leadership between ITAM and ITSM disciplines

Target Audience

This is an entry level course, with the anticipation that all who attend have some basic knowledge of the IT Asset Management industry. Participants will be able to certify and receive the CAMP Certification.

Exam Structure

The online exam is available for students starting on the last day of class; and is available from 14 days from this point. One hundred (100) questions are on the IAITAM CAMP exam and a passing mark is achieved by attaining 85% or higher.

Testing requires non-interrupted internet connection and may be taken at any time during the open period; once a test is started, students are required to complete it during that session and are permitted up to 3 hours to complete. However, it is suggested to take the exam as soon as possible following the course.

Exam results are available immediately after completing the exam within the IAITAM Exam Centre.

Topics

The 12 IAITAM KPAs for ITAM
ITAM Business Practices Find Savings
Core Functional Areas
Software Asset Management
Hardware Asset Management
ITAM Program Core Functional Components
ITAM Roles and Responsibilities
Program Management
Acquisition Management
Asset Identification Management
Communication & Education Management
Compliance Management
Disposal Management
Documentation Management
Financial Management
Legislation Management
Policy Management
Project Management
Vendor Management

Programme scope, delivery arrangements and suitability are confirmed during enquiry.