DURATION
3 days
Course Description
This course is an introduction to the supply chain concept and will explore the management of supply chains to improve an organization's overall supply efficiency. Other concepts included are the definitions of supply chains, identification procedures, an overview of methods, processes, and systems that are used in the operation of supply chains, and the applications of methods, processes, and systems to improve supply chain performance.
Who Should Attend
Middle- and senior-level managers from marketing, e-commerce, sales and operations, strategic planning and general management
Senior technology and information managers who support marketing, e-business and SCM programs
Product, brand, e-marketing and advertising managers
Finance managers responsible for customer profitability measurements and analysis Sales and service managers
Certification
The e-Business certification exam 212-27 will be conducted at the last day of the training. Students need to pass the online Prometric exam to receive the CEP certification.
Course Outline
Supply Management
Competitiveness rules
Get your house in order first
What stakeholders want?
New purchasing business models
Supply management fundamental terms and ideas
Role of technology
Buzz word bingo
Power of core competencies
Supply Management Rules
What is supply chain management?
The process/product innovation imperative
How to simplify supply chain complexity
Supply process management
Supply management Pareto Principle
Supply management by exception
Importance of the Value Chain
Understanding customer requirements
Identifying value attributes in services and products
Measuring value attributes
Communicating customer requirements to suppliers
Think process flows
Flowcharting the value chain
Importance of managing the value chain
Importance of Supply Management Focus and Scope
Link to business strategies
Importance of focus and scope
Make or buy decision
Supply Management deployment steps
What are your core competencies
Supply Management Tools and Techniques
How to select the right process for you
Cycle time management
Just in time management
Lean management
Six sigma (quality) management
Benchmarking management
Logistics management
Supply Development Process
Process capability and maturity
How to kick start the supply development process
Supplier lifecycle process
Selecting suppliers
Monitoring suppliers
Improving suppliers
Supply Certification
Examples of supply certification standards
ISO 9001 - 2000
Supply certification process steps
How to manage the process
Supply Continuous Improvement
How to use a process focus
Continuous supplier auditing
How to manage supplier corrective action process
How to manage supply preventive actions process
Supply Measurement
Business metrics
Types of Supply metrics and measurement
Importance of alignment between business goals and supply metrics
Supplier Incremental or six sigma metrics
How to choose the right supply metrics
How to choose the right supply management metrics
Supply Risk Management
What is risk?
What is supply risk management?
The value risk matrix
How to identify supply risks
How to analyze supply risks
How to control supply risks
How to manage supply risks
Supply Management Future
The biggest supply management challenge
The biggest supplier challenge
Technology and your future
Your future roles and responsibilities
Supply Manager Professional Development
Chief Purchasing Officer
Programme scope, delivery arrangements and suitability are confirmed during enquiry.