DURATION
3 days
Course Description
This course presents the main concepts of integrated packaged software systems that are used as the backbone of order management in almost all large companies. The main functionalities of ERP systems are based on previous concepts of MRP ("Material Requirements Planning") and MRP II ("Manufacturing Resource Planning"). The functionalities of these logistical systems are explained and the reasons for the importance of ERP systems are discussed. The market for ERP systems is outlined and the widely implemented SAP R/3 system is used to demonstrate certain functionalities of ERP systems.
Who Should Attend
This course is designed for people of all roles and disciplines that are new to the field of Enterprise Resource Planning or need to understand the whole picture. It is designed to bring people up to speed fast so they can participate in ERP initiatives in their organization.
Certification
The e-Business certification exam ERP 212-28 will be conducted at the last day of the training. Students need to pass the online Prometric exam to receive the CEP certification.
Course Outline
The evolution of software systems for planning and control in manufacturing companies
Material Requirements Planning
Manufacturing Resource Planning
Enterprise Resource Planning (ERP) systems
Basic methods and common features of ERP systems
The market for ERP systems
Selected functions of the SAP R/3 system
Supply Chain Management (SCM) systems
Basic methods and common features of SCM systems
The market for SCM systems
Selected procedures of the mySAP SCM system APO
Customer Relationship Management (CRM) systems
Basic methods and common features of CRM systems
The market for CRM systems
Selected functions of the mySAP CRM system
Information Warehouses
Architectures, interfaces, and integration issues
Present state of ERP, SCM, and CRM applications and possible developments in the near future
Case studies
Programme scope, delivery arrangements and suitability are confirmed during enquiry.