Duration
5 days
Overview
Learn how to increase the operational capability and productivity of the Data Centre to continually meet the demands of the business.
The Certified Data Centre Technician Professional (CDCTP®) program is aimed at the numerous technicians across the spectrum of mission critical Data Centre facilities. It provides a holistic understanding of the key environments and their dependencies and inter-dependencies they have upon one another.
The program has been designed to address the need for a designation that allows individuals to demonstrate unrivalled levels of skill and knowledge and to assist them to become key operational assets in their organisation and Data Centre facility.
Ensuring zero downtime within a mission critical Data Centre environment involves having highly competent technicians who demonstrate unrivalled technical knowledge and skills. Those with CDCTP® certification are increasingly seen as a vital component to the smooth running of any Data Centre operation and this program gives students the ability to identify, decipher, impact assess and remedy potential problems quickly, decisively and accurately.
This program addresses the wide range of subjects relevant to the Data Centre technician including a detailed breakdown of the key operating environments (power, cooling, IT and supporting systems), the necessary operational policies, procedures and compliance based on legislation, Standards (National & International) and codes of conduct, as well as detailed analysis of current measuring, monitoring and auditing techniques.
This is a content rich program where the technical content is continually updated to reflect developments covering installation, maintenance (routine and preventative planned) and decommissioning working practices. The CDCTP® also takes into account the requirements of the BS EN 50600 and TIA 942-A standards, industry best practice documentation and codes of conduct.
Split into:
3 Day Core Unit (CDCT®)
2 Day Professional Unit (CDCTP®)
Combined: 70% Theory 30% Practical
The CDCTP® Program consists of 334 pages of rich technical content.
Student Profile
This program has been specifically designed for individuals wishing to aquire skills of the highest calibre in order to carry out their Data Centre related activities. CDCTP® certification is beneficial to technical personnel who are responsible for the day-to-day smooth operation of the mission critical facility.
Pre-Requisites
Experience of working within a Data Centre environment is essential.
Program Requirements
Students are not required to bring anything.
Program Objectives
CDCTP® certified individuals possess the knowledge, expertise and skills that are considered essential in ensuring that a Data Centre facility is operated and maintained to the highest possible standards.
Qualification
Internationally and industry recognised Level 4 BTEC Professional Award
Certification
- Official Certified Data Centre Technician Professional (CDCTP®) certification
- Use of CDCTP post nominal title
- Use of the CDCTP® logo
Certifications are a commitment to life-long learning and offer the perfect portal to ensure knowledge, skills and certification remain current and up-to-date. Each certification gained requires re-certifying every three years via a simple online system.
Additional Awards
Continual Professional Development (CPDs)
Course Outline
Core Unit
Data Centre Fundamentals
- What is a Data Centre?
- Understanding the basic design requirements
- Building considerations
- Availability and resilience measures and practices
- Data Centre capacity planning
The Physical Infrastructure
- Physical infrastructure components
- Servers, software & services
- Storage infrastructure
- IT security
- Physical security & access control
- Power infrastructure
- Cooling infrastructure
- Overview of different cooling system technologies
- Supplemental cooling options
- Chilled water system
Working in the Data Centre
- Bridging the gap between IT & facilities
- Operational processes and procedures
- Data Centre monitoring
- Capacity management
- Asset management
- Management tools, administration
- Environmental health & safety
- Equipment configuration
- Change management
- Energy efficiency
- Life safety systems
- Business continuity/disaster recovery
Data Centre Maintenance
- Why do maintenance?
- Preventative maintenance
- Predictive maintenance
- Reliability centred maintenance
- Condition-based maintenance
- Power system maintenance
- Generator preventative maintenance
- Cooling system maintenance
- Chiller preventative maintenance
- Cooling tower water treatment
- Fire protection system maintenance
- Control and monitoring system maintenance
- Data Centre cleaning
Professional Unit
Advanced Power
- Power infrastructure
- Service entry switchgear
- Transfer switch
- Emergency power source
- Uninterruptable Power Supply System (UPS)
- UPS batteries
- Power distribution in the Data Centre
- Back-up power infrastructures
Advanced Cooling
- Data Centre cooling infrastructure systems
- Cooling architectures
- Air cooling
- Economiser modes
- Liquid cooling
- Chilled water plant
- Cooling towers
- HVAC efficiency and Power Usage Effectiveness (PUE) relationship
Compliance and Standards
- Legislation - data related
- Legislation - non data related
- Standards - data related
- Standards - non data related
- Codes of conduct
- Business continuity/disaster recovery
Audit Principles
- Audit process
- Types of Data Centre audits
- Impact of operational procedures
- The scope of the measuring & monitoring
- Measurement methods
- Metrics
- Best practices
There are a number of group and individual case studies throughout this program.
Programme scope, delivery arrangements and suitability are confirmed during enquiry.