CDCP

Introduction

With few exceptions, enterprises today rely on IT for the delivery of business-critical services - often directly to the end consumer. It is therefore vital that the mission critical data centre is designed, maintained and operated with hi-availability and e ciency in mind. Fact is, how￾ever, that most Data Centre's do not meet the full avail￾ability, capacity, safety or e ciency requirements that are often demanded. The ever changing technologies put even more pressure on data centre managers along with the faster pace at which these changes are required.

The Certi ed Data Centre Professional course is a two￾day course designed to expose participants to the key components of the data centre. It will address how to setup and improve key aspects such as power, cooling, security, cabling, safety, etc. to ensure a hi-available data centre. It will also address key operations and mainte￾nance aspects.

Roadmap

Audience

The primary audience for this course is an IT, facilities or

Data Centre Operations professional working in and around the data centre and having the responsibility to achieve and improve hi-availability and manageability of the Data Centre.

Prerequisites

While there are no speci c prerequisites for the CDCP® course, participants who have at least one/two year(s) of actual working experience in a Data Centre/facilities environment are best suited.

Global Accreditation

Choose an optimum site for mission critical Data

Centre’s based on current and future needs

Describe all components important for hi-availability in a

Data Centre and how to e ectively setup the Data Centre

Name and apply the various industry standards

Describe the various technologies for UPS, re suppression, cooling, monitoring systems, cabling standards, etc. and to choose and apply them e ec￾tively to enhance the hi-availability of the Data Centre at minimum cost

Review the electrical distribution system to avoid costly downtime

Enhance cooling capabilities and e ciency in the Data

Centre by using techniques and technologies includ￾ing new methodologies for high-power cooling requirements of the future

Design a highly reliable and scalable network archi￾tecture and learn how to ensure installers apply proper testing techniques

Create e ective maintenance contracts with equip￾ment suppliers ensuring the best “bang for the buck”

Setup e ective Data Centre monitoring ensuring the right people get the right message

Ensure proper security measures, both process and technical are in place safeguarding your companies precious information in the data centre

After completion of the course the attendee will be able to:

Course Bene ts

Certi ed Data Centre Expert

Certi ed

Data

Centre

Facilities

Operations

Manager

Certi ed Data CentreSpecialist

Certi ed Data Centre Professional

Water Supply

Importance of water supply and application areas

Backup water supply techniques

Designing a Scalable Network Infrastructure

Cabling hierarchy

Cable characteristics

Determining connectivity requirements

Network redundancy

Building-to-building connectivity

Recommended installation practices

Testing and verifying structured cabling

Network monitoring system requirements

Fire Suppression

Standards for re suppression

Detection systems

Various re suppression techniques and systems, their bene ts and disadvantages

Signage and safety

Regulatory requirements and best practices

How to ensure that your re suppression is working

Data Centre Monitoring

Data Centre monitoring requirements

EMS versus BMS

Water leak detection systems

Noti cation options and considerations

Operational Security and Safety Practices

Data Centre security layers

Physical, infrastructure and organizational security

Safety measures and essential signage

Labelling

Choosing a labelling scheme

Recommended labelling practices

Network labelling

Documentation

How to setup proper documentation

Document management policies and procedures

Cleaning

Cleaning practices for the Data Centre

MTBF / MTTR

Standards and de nitions

Calculation models

The ‘real’ value

Maintenance Contracts / SLA / OLA

Mock Exam

EXAM: Certi ed Data Centre Professional

The Data Centre, its Importance and causes for downtime

Data Centre Standards and Best Practices

Data Centre Location, Building and Construction

Selecting appropriate sites and buildings and how to avoid pitfalls

Various components of an e ective data centre and supporting facilities setup

Raised Floor/Suspended Ceiling

Applicable standards

Uniform, concentrated and rolling load de nitions

Signal Reference Grid, grounding of racks

Disability act and regulations

Suspended ceiling usage and requirements

Light

Standards

Light xtures types and placement

Emergency light, EPS

Power infrastructure

Power infrastructure layout from generation to rack level

ATS and STS systems

Redundancy levels and techniques

Three phase and single phase usage

Power distribution option within the computer room

Power cabling versus bus bar trunking

Bonding versus grounding, isolation transformers and Common Mode Noise

Form factors and IP-protection grades

Power quality guidelines

Real power versus apparent power

How to size and calculate load in the Data Centre

Generators

Static and dynamic UPS systems and criteria to use the correct one for the correct application

Battery types and making the right selection and testing

Thermo-graphics

Electro Magnetic Fields

Sources of EMF

Electrical elds and magnetic elds de nitions

E ects of EMF on human health and equipment

TEMPEST and (H)EMP

Standards

EMF shielding solutions

Cooling infrastructure

Cooling trends and requirements for the current and future set-up

Cooling units and conversion rates

Sensible and latent heat de nitions

Di erence between comfort and precision cooling and its impact on energy e ciency

Overview of di erent air conditioner techniques

Techniques to increase e ectiveness and e ciency of cooling in the computer room

High density cooling techniques and common mistakes

Course Syllabus

Delivery structure

EPI courses are lectured by certi ed trainers. CDCP® is an instructor-led course that uses a combination of presen￾tation lectures and question and answer sessions, to discuss attendees’ speci c needs and issues experienced in their own environment. Attendees are able to tap into the trainer’s extensive experience to enable them to solve practical problems in their current environment, thus adding tremendous value.

Examination

Certi cation exam papers can be taken in paper based format at the end of the last day of the course, or online via an authorised training partner, depending on the country in which the course is delivered. The exam is an hour, 40 questions, multiple choice and closed book exam. The attendee needs to have 27 out of 40 questions correct in order to pass the exam. Results of the exam will be communicated to the attendee within four weeks following the examination.

Certi cation

Attendees who successfully pass the exam will receive the o cial ‘Certi ed Data Centre Professional’ certi cate.

Certi cation is valid for a three years period after which the student needs to re-certify. More information on re-certi cation and veri cation of the current status of certi cation can be found on the EPI corporate website,

Global Accreditation

EXIN, is a global, independent and not-for-pro t exami￾nation provider. EXIN's mission is to improve the quality of the IT and Data Centre sectors, the pro ciency of IT and Data Centre professionals and the IT users, by means of independent testing and certi cation. EXIN o ers candidates the opportunity to take examinations at a time and place of their choice. Every day, EXIN examina￾tions are taken in more than 125 countries on six conti￾nents, and in more than 15 languages.

E ective January 28, 2011, BICSI recognizes CDCP® –

Certi ed Data Centre Professional training for the follow￾ing BICSI Continuing Education Credits (CECs). BICSI provides information, education and knowledge assess￾ment for individuals and companies in the ITS industry.

BICSI serve more than 23,000 ITS professionals, including designers, installers and technicians. Attendees will gain the following points; RCCD=14; RITP=14; ESS=2; NTS=14;

Installer 2 Copper/Fiber=14; Technician=14; Certi ed Trainer=14

The Professional Engineers Board Singapore (PEB) is a statutory board in the Ministry of National Development.

PEB was established since 1971 under the Professional

Engineers Act. PEB’s Mission is to safeguard life, prop￾erty, and welfare of the public by setting and maintain￾ing high standards for registering professional engi￾neers, and by regulating and advancing the practice of professional engineering.

ICOR is a not-for-pro t education and credentialing organization that provides professional development, certi cation, thought-leadership, and the latest in research and industry trends in the area of organiza￾tional resilience.

Recommended next course

To further extend your skills in the Data Centre design arena, we recommend the CDFOM® and CDCS® course.

CDFOM® builds upon knowledge gained in CDCP® which addresses the operational aspects of running a

Data Centre. In CDCS® more details will be revealed allowing you to review designs of existing and/or future

Data Centres. CDCS® is a ‘must have’ course for those who are expected to manage or be involved in a Data

Centre build or renovation project. For a full course outline of these courses visit the EPI corporate website,

Course scheduling

Our courses are available in a wide variety of countries in local authorized reseller/partner.

cations and services indicated or implied without prior notice. Product names in this brochure are the property of EPI. No duplication or extraction, in whole or in part, is allowed without express written permission from Enterprise Products Integration Pte. Ltd. EPI, its trademarks for logo, services and products are registered trademarks.

Asia/Paci c Headquarters:

Enterprise Products Integration Pte Ltd

37th Floor, Singapore Land Tower, 50 Raes Place, Singapore 048623.

Local o ces in : Singapore, Malaysia, Hong Kong SAR, Japan, Vietnam, India, UK, France and South Africa

R12-01 Authorised Reseller/Partner:

The Company

EPI Singapore is a British origin company operating world-wide via direct operations and a large partner network. EPI’s focus is on mission critical, hi-availability, environments. We have gained an international reputation as a company o ering an exten￾sive range of data center infrastructure services including consultancy, audit, certi cation and training. We have developed an international reputation for high quality technical expertise, exibility, innovative techniques, personal service, and a powerful combination of capabilities and technologies.

All our services are aimed at helping our customers to:

Increase Availability of their mission critical infrastructure

Improve E ciency, E ectiveness and Manageability

Minimize risk of business interruption

All our clients have one thing in common – the need to protect their valuable data, run their mission critical infrastructure e ciently and be protected on a 24 x 7 basis. In protecting its customers, EPI is committed to an intensive program of comprehensive services development backed by engineering and support excellence.

Quality Systems and Procedures have been carefully created and adapted at every stage to ensure consistent and high quality services. We are known for our thoroughness, exibility and responsiveness of our project management. We work hard to provide unique solutions that t each organization and project, with an ethos to deliver quality on time, every time.

Let us put our expertise to work for you!

Data Centre Services

Consultation

• - Data Centre Design Validation
• - Data Centre Design Evaluation
• - Data Centre Review / Independent Second Opinion

Audit and Certi cation

• - ANSI/TIA-942
• - SS507
• - ISO/IEC-24762
• - ISO/IEC-27001
• - ISO/IEC-20000

Survey and Assessment

• - Power Quality
• - Cooling
• - EMF
• - Thermo Scanning
• - Physical Security
• - Customized Surveys

This is a version-specific reference outline. Confirm the current syllabus and delivery arrangements with EIEIO.