Introduction
With few exceptions, enterprises today rely on IT for the delivery of business-critical services - often directly to the end consumer. It is therefore vital that the mission-critical data centre is designed, maintained and operated with high-availability and e ciency in mind. However, the fact is most data centres do not meet the full availability, capacity, safety or e ciency requirements that are often demanded. The ever-changing technologies put even more pressure on data centre managers along with the faster pace at which these changes are required.
The CDCP® course is a two-day course designed to expose participants to the key components of the data centre. It will cooling, security, cabling, safety, etc, to ensure a highavailable data centre. It will also address key operations and maintenance aspects.
Roadmap
Audience
The primary audience for this course is any IT, facilities or data centre professional who works in and around the data centre and who has the responsibility to achieve and improve the availability and manageability of the data centre.
Prerequisites
There is no speci c prerequisite for the CDCP® course.
However, participants who already have at least one or two years’ experience in a data centre or facilities environment may be best suited. Those with no experience just yet are most welcome to participate.
Global Accreditation & Recognition
Choose an optimum site for mission-critical data centre based on current and future needs
Describe all components that are important for highavailability in a data centre and how to e ectively setup the data centre
Name and apply the various industry standards
Describe the various technologies for UPS, re suppression, cooling, monitoring systems, cabling standards, etc, and to select and apply them e ectively to cost-e ciently enhance the high-availability of the data centre.
Review the electrical distribution system to avoid costly downtime
Enhance cooling capabilities and e ciency in the data centre by using existing and new techniques and technologies for the increased cooling requirements of the future
Design a highly reliable and scalable network architecture and learn how to ensure installers apply proper testing techniques
Create e ective maintenance contracts with equipment suppliers ensuring the best return on investment
Setup e ective data centre monitoring ensuring the right people get the right message
Ensure proper security measures, both procedural and technical, are established to safeguard your company's valuable information in the data centre
After completion of the course the participant will be able to:
Course Bene ts
Certi ed Data Centre Expert
Certi ed Data Centre Specialist
Certi ed Data Centre Professional
The Data Centre, it’s Importance and Causes for
Downtime
Data Centre Standards and Best Practices
Data Centre Location, Building and Construction
Selecting appropriate sites and buildings and how to avoid pitfalls
Various components of an e ective data centre and supporting facilities setup
Raised Floor/Suspended Ceiling
Uniform, concentrated and rolling load de nitions
Applicable standards
Raised oor guidelines
Signal Reference Grid, grounding of racks
Disability act and regulations
Suspended ceiling usage and requirements
Light
Standards
Light xture types and placement
Emergency lighting, Emergency Power Supply (EPS)
Power Infrastructure
Power infrastructure layout from generation to rack level
ATS and STS systems
Redundancy levels and techniques
Three-phase and single-phase usage
Power distribution options within the computer room
Power cabling versus bus bar trunking
Bonding versus grounding
Common Mode Noise and isolation transformers
Distribution boards, form factors and IP-protection grades
Power quality guidelines
Real power versus apparent power
How to size and calculate load in the data centre
Generators
Static and dynamic UPS systems, selection criteria, how they operate and energy e ciency option
Battery types, correct selection and testing
Thermo-graphics
Electro Magnetic Fields
Electrical elds and magnetic elds de nitions and units of measurements
Sources of EMF
E ects of EMF on human health and equipment
(H)EMP
Standards
EMF shielding solutions
Equipment Racks
Rack standards, properties and selection criteria
Security considerations
Power rail/strip options
Course Syllabus
Cooling Infrastructure
Temperature and humidity recommendations
Cooling measurement units and conversion rates
Sensible and latent heat de nitions
Di erences between comfort and precision cooling
Overview of di erent air conditioner technologies
Raised oor versus non-raised oor cooling
Placement of air conditioner units and limitations to be observed
Supplemental cooling options
Cold aisle/hot aisle containment
Water Supply
Importance of water supply and application areas
Backup water supply techniques
Designing a Scalable Network Infrastructure
The importance of a Structured Cabling System
Planning considerations
Copper and Fiber cable technology and standards
ANSI/TIA-942 Cabling hierarchy and recommendations
Testing and veri cation
SAN storage cabling
Network redundancy
Building-to-building connectivity
Network monitoring system requirements
Fire Suppression
Standards for re suppression
Detection systems
Various total ooding re suppression techniques and systems, their bene ts and disadvantages
Handheld extinguishers
Signage and safety
Regulatory requirements and best practices
Data Centre Monitoring
Data centre monitoring requirements
EMS versus BMS
Water leak detection systems
Noti cation options and considerations
Operational Security and Safety Practices
Data centre security layers
Physical, infrastructure and organisational security
Safety measures and essential signage
Labelling
Choosing a labelling scheme
Recommended labelling practices
Network labelling
Documentation
How to setup proper documentation
Document management policies and procedures
Cleaning
Cleaning practices for the data centre
MTBF/MTTR
Standards and de nitions
Calculation models
The ‘real’ value
Maintenance Contracts/SLA/OLA
EXAM: Certi ed Data Centre Professional
Delivery structure instructor-led course that uses a combination of lectures and question-and-answersessions, to needs and issues experienced in their own environment.
Participants are able to tap into the trainer’s extensive experience to enable them to solve practical problemsin their current environment, thus adding tremendous value.
Examination training day by an authorised training partner, either using paper-based or online format. The exam is a
60-minute closed book exam, with 40 multiple-choice questions. The candidate requires a minimum of 27 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week.
Candidates who successfully pass the exam will receive student needs to re-certify. More information is available
Global Accreditation & Recognition
The CDCP® course material and exam are globally accredited by EXIN.
and accreditation in the IT and data centre sectors. EXIN is
17024, ISO 27001 and EN 45011, EXIN continuously monitor the quality of exams and accreditations. More than 2 million
Candidates can take an EXIN exam in more than 125 countries and in more than 20 languages.
training for BICSI Continuing Education Credits (CECs).
CDCP® will gain 13 CECs for all BICSI credentials.
Recommended next course
To further extend your skills, we recommend the
CDFOM® and CDCS® courses. CDFOM® addresses the full operational aspect of running a high-available data centre. In CDCS®, participants will gain advanced knowledge to review designs of existing and/or future data centres.
CDCS® is a ‘must have’ course for those who are expected to manage or be involved in a data centre build or renovation project. For full course outlines,
Course schedule
Our courses are available in over 50 countries across all continents. For a comprehensive course schedule, visit your local authorised reseller/partner.
extraction, in whole or in part, is allowed without express written permission from Enterprise Products Integration Pte. Ltd. EPI, its trademarks for logo, services and products are registered trademarks.
Global Headquarters:
Enterprise Products Integration Pte Ltd
India, Japan, LATAM, Malaysia, Middle East, Pakistan, Singapore, South Africa, The Netherlands, USA
R16-01 Authorised Reseller/Partner:
EPI Data Centre Framework©
The EPI Data Centre Framework© provides data centre investors/owners/operators with a data centre ecosystem data centre. The EPI Data Centre Framework© addresses not facilities but it also includes the governance and all processes required to organise and operate a data centre which meets the business requirements of its customers.
It is the foundation for the design and development of all of EPI's data centre services and training programmes.
The Company
EPI is a company of European origin operating world-wide in over 50 countries through direct operations and a large partner network. EPI o ers an extensive range of data centre services on consultancy, auditing, certi cation and training. EPI’s focus is on mission-critical, high-availability environments. Established in 1987, EPI has developed an international reputation for delivering high quality technical expertise, with exible and innovative solutions, techniques and methodologies.
All our services are aimed at helping our customers to:
Increase Availability of their mission-critical infrastructure
Improve E ciency, E ectiveness and Manageability
Minimise risk of business interruption
Programme scope, delivery arrangements and suitability are confirmed during enquiry.