Introduction
With few exceptions, enterprises today rely on IT for the delivery of business-critical services - often directly to the end consumer. It is therefore vital that the mission critical data centre is designed, maintained and operated with hi-availability and e ciency in mind. Fact is, however, that most Data Centre's do not meet the full availability, capacity, safety or e ciency requirements that are often demanded. The ever changing technologies put even more pressure on data centre managers along with the faster pace at which these changes are required.
The Certi ed Data Centre Professional course is a twoday course designed to expose participants to the key components of the data centre. It will address how to setup and improve key aspects such as power, cooling, security, cabling, safety, etc. to ensure a hi-available data centre. It will also address key operations and maintenance aspects.
Roadmap
Audience
The primary audience for this course is an IT, facilities or
Data Centre Operations professional working in and around the data centre and having the responsibility to achieve and improve hi-availability and manageability of the Data Centre.
Prerequisites
While there are no speci c prerequisites for the CDCP® course, participants who have at least one/two year(s) of actual working experience in a Data Centre/facilities environment are best suited.
Global Accreditation
Choose an optimum site for mission critical Data Centre’s based on current and future needs
Describe all components important for hi-availability in a
Data Centre and how to e ectively setup the Data Centre
Name and apply the various industry standards
Describe the various technologies for UPS, re suppression, cooling, monitoring systems, cabling standards, etc. and to choose and apply them e ectively to enhance the hi-availability of the Data Centre at minimum cost
Review the electrical distribution system to avoid costly downtime
Enhance cooling capabilities and e ciency in the Data
Centre by using techniques and technologies including new methodologies for high-power cooling requirements of the future
Design a highly reliable and scalable network architecture and learn how to ensure installers apply proper testing techniques
Create e ective maintenance contracts with equipment suppliers ensuring the best “bang for the buck”
Setup e ective Data Centre monitoring ensuring the right people get the right message
Ensure proper security measures, both process and technical are in place safeguarding your companies precious information in the data centre
After completion of the course the attendee will be able to:
Course Bene ts
Certi ed Data Centre Expert
Certi ed
Data
Centre
Facilities
Operations
Manager
Certi ed
Data
Centre
Risk
Professional
Certi ed
Data
Centre
Safety
Manager
Certi ed
IT
Manager
Certi ed Data Centre Specialist
Certi ed Data Centre Professional
Data Centre Design / Build Data Centre Operations / Governance
Certi ed
Data
Centre
Migration
Specialist
The Data Centre, its Importance and causes for downtime
Data Centre Standards and Best Practices
Data Centre Location, Building and Construction
Selecting appropriate sites and buildings and how to avoid pitfalls
Various components of an e ective data centre and supporting facilities setup
Raised Floor/Suspended Ceiling
Applicable standards
Uniform, concentrated and rolling load de nitions
Signal Reference Grid, grounding of racks
Disability act and regulations
Suspended ceiling usage and requirements
Light
Standards
Light xtures types and placement
Emergency light, EPS
Power Infrastructure
Power infrastructure layout from generation to rack level
ATS and STS systems
Redundancy levels and techniques
Three phase and single phase usage
Power distribution option within the computer room
Power cabling versus bus bar trunking
Bonding versus grounding, isolation transformers and Common Mode Noise
Form factors and IP-protection grades
Power quality guidelines
Real power versus apparent power
How to size and calculate load in the Data Centre
Generators
Static and dynamic UPS systems and criteria to use the correct one for the correct application
Battery types and making the right selection and testing
Thermo-graphics
Electro Magnetic Fields
Sources of EMF
Electrical elds and magnetic elds de nitions
E ects of EMF on human health and equipment
TEMPEST and (H)EMP
Standards
EMF shielding solutions
Equipment Racks
Rack properties
Security considerations
Power rail/strip options
Course Syllabus
Cooling Infrastructure
Cooling trends and requirements for the current and future set-up
Cooling units and conversion rates
Sensible and latent heat de nitions
Di erence between comfort and precision cooling and its impact on energy e ciency
Overview of di erent air conditioner techniques
Techniques to increase e ectiveness and e ciency of cooling in the computer room
High density cooling techniques and common mistakes
Water Supply
Importance of water supply and application areas
Backup water supply techniques
Designing a Scalable Network Infrastructure
Cabling hierarchy
Cable characteristics
Determining connectivity requirements
Network redundancy
Building-to-building connectivity
Recommended installation practices
Testing and verifying structured cabling
Network monitoring system requirements
Fire Suppression
Standards for re suppression
Detection systems
Various re suppression techniques and systems, their bene ts and disadvantages
Signage and safety
Regulatory requirements and best practices
How to ensure that your re suppression is working
Data Centre Monitoring
Data Centre monitoring requirements
EMS versus BMS
Water leak detection systems
Noti cation options and considerations
Operational Security and Safety Practices
Data Centre security layers
Physical, infrastructure and organizational security
Safety measures and essential signage
Labelling
Choosing a labelling scheme
Recommended labelling practices
Network labelling
Documentation
How to setup proper documentation
Document management policies and procedures
Cleaning
Cleaning practices for the Data Centre
MTBF / MTTR
Standards and de nitions
Calculation models
The ‘real’ value
Maintenance Contracts / SLA / OLA
Mock Exam
EXAM: Certi ed Data Centre Professional
Delivery structure
EPI courses are lectured by certi ed trainers. CDCP® is an instructor-led course that uses a combination of presentation lectures and question and answer sessions, to discuss attendees’ speci c needs and issues experienced in their own environment. Attendees are able to tap into the trainer’s extensive experience to enable them to solve practical problems in their current environment, thus adding tremendous value.
Examination
Certi cation exam papers can be taken in paper based format at the end of the last day of the course, or online via an authorised training partner, depending on the country in which the course is delivered. The exam is an hour, 40 questions, multiple choice and closed book exam. The attendee needs to have 27 out of 40 questions correct in order to pass the exam. Results of the exam will be communicated to the attendee within four weeks following the examination.
Certi cation
Attendees who successfully pass the exam will receive the o cial ‘Certi ed Data Centre Professional’ certi cate.
Certi cation is valid for a three years period after which the student needs to re-certify. More information on re-certi cation and veri cation of the current status of certi cation can be found on the EPI corporate website,
Global Accreditation
EXIN, is a global, independent and not-for-pro t examination provider. EXIN's mission is to improve the quality of the IT and Data Centre sectors, the pro ciency of IT and Data Centre professionals and the IT users, by means of independent testing and certi cation. EXIN o ers candidates the opportunity to take examinations at a time and place of their choice. Every day, EXIN examinations are taken in more than 125 countries on six continents, and in more than 15 languages.
BICSI recognizes CDCP® – Certi ed Data Centre Professional training for the following BICSI Continuing Education
Credits (CECs). BICSI provides information, education and knowledge assessment for individuals and companies in the
ITS industry. BICSI serve more than 23,000 ITS professionals, including designers, installers and technicians. Attendees will gain the following points; RCCD=14; RITP=14; ESS=2;
NTS=14; Installer 2 Copper/Fiber=14; Technician=14; Certi ed
Trainer=14
The Professional Engineers Board Singapore (PEB) is a statutory board in the Ministry of National Development. PEB was established since 1971 under the Professional Engineers
Act. PEB’s Mission is to safeguard life, property, and welfare of the public by setting and maintaining high standards for registering professional engineers, and by regulating and advancing the practice of professional engineering.
Recommended next course
To further extend your skills in the Data Centre design arena, we recommend the CDFOM® and CDCS® course.
CDFOM® builds upon knowledge gained in CDCP® which addresses the operational aspects of running a
Data Centre. In CDCS® more details will be revealed allowing you to review designs of existing and/or future
Data Centres. CDCS® is a ‘must have’ course for those who are expected to manage or be involved in a Data
Centre build or renovation project. For a full course outline of these courses visit the EPI corporate website,
Course scheduling
Our courses are available in a wide variety of countries in all continents. For course scheduling visit the EPI corporate authorized reseller/partner.
cations and services indicated or implied without prior notice. Product names in this brochure are the property of EPI. No duplication or extraction, in whole or in part, is allowed without express written permission from Enterprise Products Integration Pte. Ltd. EPI, its trademarks for logo, services and products are registered trademarks.
Asia/Paci c Headquarters:
Enterprise Products Integration Pte Ltd
37th Floor, Singapore Land Tower, 50 Ra es Place, Singapore 048623.
Local o ces in : Singapore, Malaysia, Japan, India, The Netherlands, UK, USA, France and South Africa
R13-01 Authorised Reseller/Partner:
Governance & Management Administration ISO/IEC-38500
Organization TC-260
ICT Services Management ISO/IEC-20000
Monitoring / Reporting / Control
ISO/IEC-90001
Environmental Sustainability
ISO/IEC-14000 - ISO-50001
Service Level Management
ISO/IEC-20000
Safety Management
ISO/IEC-18000
Security Management
ISO/IEC-27001
Project Management
PRINCE-2 / PMBOK
Organizational Resilience
Physical Infrastructure ANSI/TIA-942
Data Centre Location
ANSI/TIA-942 - ISO/IEC-24762
Building Management EN-15221
BC/DR
ISO/IEC-24762
BCM
ISO-22301
Facilities Management ISO/IEC-20000
ICT Infrastructure
EPI Data Centre Framework
The ‘EPI Data Centre Framework©’ provides Data Centre
Investors/Owners/Operators with a Data Centre Ecosystem
Data Centre. The Framework© addresses not only the site selection, design and out tting of its physical facilities but it also includes the governance and all processes required to organize and operate a Data Centre which meets the business requirements of its Customers. For
The Company
EPI Singapore is a British origin company operating world-wide via direct operations and a large partner network. EPI’s focus is on mission critical, hi-availability, environments. We have gained an international reputation as a company o ering an extensive range of data center infrastructure services including consultancy, audit, certi cation and training. We have developed an international reputation for high quality technical expertise, exibility, innovative techniques, personal service, and a powerful combination of capabilities and technologies.
All our services are aimed at helping our customers to:
Increase Availability of their mission critical infrastructure
Improve E ciency, E ectiveness and Manageability
Minimize risk of business interruption
All our clients have one thing in common – the need to protect their valuable data, run their mission critical infrastructure e ciently and be protected on a 24 x 7 basis. In protecting its customers, EPI is committed to an intensive program of comprehensive services development backed by engineering and support excellence.
Quality Systems and Procedures have been carefully created and adapted at every stage to ensure consistent and high quality services. We are known for our thoroughness, exibility and responsiveness of our project management. We work hard to provide unique solutions that t each organization and project, with an ethos to deliver quality on time, every time.
Let us put our expertise to work for you!
Data Centre Services
Consultation
- - Data Centre Design Validation
- - Data Centre Design Evaluation
- - Data Centre Review / Independent Second Opinion
Audit and Certi cation
- - ANSI/TIA-942
- - SS507
- - ISO/IEC-24762
- - ISO/IEC-27001
- - ISO/IEC-20000
Survey and Assessment
- - Power Quality
- - Cooling
- - EMF
- - Thermo Scanning
- - Physical Security
- - Customized Surveys
Programme scope, delivery arrangements and suitability are confirmed during enquiry.