Duration

7 days

Course Overview

The CDCMP™ course comprises a comprehensive program that explores and addresses all the various elements associated with managing a data centre – from understanding basic design principles and the physical infrastructure, to project management strategies and clear understanding the latest auditing tools.

Regulations and codes of practice are examined in detail with case studies utilised to demonstrate what constitutes best practice. Continually updated to reflect the key industry developments, the CDCMP™ also takes into account the requirements of the latest version of the EU Code of Conduct on Data Centre Energy Efficiency plus other current Best Practices and accreditations.

Course Structure

The CDCMP™ course is classroom based with numerous case study exercises and led by one of CNet Training’s expert instructors. It is divided into the following two units that can be taken independently in the following sequence:

Core Unit

This three-day course covers the essential elements of data centre management including design strategies and principles, project management delivery and managing the data centre with the use of applicable management tools.

After completing the Core Unit delegates are awarded the CDCM™ designation.

Advanced Professional Unit

This four-day course comprises an in-depth analysis of the vital elements of data centre management – physical infrastructure components, business, operational and supporting strategies, compliance (National & International) and auditing.

Topics such as management of processes, people and plant, business and IT strategies, and legislation and regulations are all covered.

Post Completion

As well as achieving the prestigious CDCMP™ certification delegates will also receive the Level 5 BTEC Advanced Professional Award in Data Centre Management.

Delegate Profile

The course is designed for individuals wishing to enhance their ability to effectively manage, control and improve the operational effectiveness of the data centre environments they are responsible for. Suitable for those with experience in a data centre management environment, the course covers in-depth issues on a wide range of relevant topics and is consistently updated to reflect the latest trends and developments within the industry.

Course Objectives

Upon completion successful delegates will have an unrivaled understanding of how to effectively manage the data centre environments to optimise their effectiveness in a more efficiency manner to meet the operation demands of the business.

Why attend?

Delegates will achieve an excellent understanding of the key operational procedures essential to the ongoing management of data centres.

What should I bring with me?

Please bring a laptop with a CD-ROM drive.

Delivered by Expert Instructors

Successfully delivering quality training to a class is a very different skill to that of presenting to large audiences at conferences. It requires a detailed understanding of the science of teaching and assessment, so here at CNet Training we ensure that all of our instructors are qualified in this skill set; they each have their own professional development plan to ensure that an engaging personality and teaching style with clear objectives for the training courses are their overriding objectives.

Course delegates receive up to date information in a way that allows them to implement best practice and state of the art techniques in their day to day activities.

At CNet Training we are proud of our ability to provide course delegates with access to some of the most respected and technical minds in the data centre industry. This may seem obvious, but is sometimes overlooked; a great instructor has knowledge of and enthusiasm for the subject matter that they are teaching. They are prepared to answer questions and keep the material interesting for the course delegates.

Our instructors are employed by CNet Training and are world renowned and qualified to deliver training programs that match their areas of specialist knowledge. They also help to shape the direction of their industries by being members of associations and committees that define how that industry will operate in the future.

Programme

Core Units:

Day 1:

What is a Data Centre?

Business Context
Data centre options

Understanding Basic Design Principles

Identifying the business need
Building a business case
Site & building considerations
Criticality and availability

Physical Infrastructure

Power
Cooling
Networking & IT
IT systems & services
Storage
IT Security
Access & Security

Day 2:

Project Management

Project Management Methodologies:
CTPM
Prince 2
Triple Constraints
Customer Value
Quantitative risk analysis
Rolling wave planning
Decomposition

Day 3:

Managing the Data Centre

Regulations, standards, processes
Management Frameworks
Service life cycles
Meeting today’s needs:
Moves, adds, changes
Energy efficiency
System availability
Decommissioning
Data Centre Facility
Management (DCFM)
Transformation Programmes:
Consolidation
Virtualisation
Cloud Computing
Relocation

Management Tools

Data Centre Service
Management (DCSM)
Capacity Management
Facility Management
Asset Management
Network Management

Qualifications

Units towards a Level 5 BTEC Advanced Professional Award in Data Centre Management
Certified Data Centre Management (CDCM™) certification
CNet Certificate
BISCI CECs: 18

Advanced Professional Units:

Day 4:

Physical:

Purpose

System availability
Efficiency metrics
Managing initial design principles

Management of Processes

Introduction to ITIL
DCO & FM Framework
Key Performance Indicators
RACI Matrices

Management of People

Appreciation of different skill-sets
Creating a multi-disciplinary team
Constructing a Data Centre team

Management of Plant

Importance of commissioning
Management of plant overview
Power management
IT environment management
Cooling management

Management of Services

Management of SLA’s
Data Centre Service Management
Activity planning

Financial Management

Charging for services
Supply & Demand
CAPEX / OPEX

Day 5

Strategies:

Business Strategy

Data Centre strategic context
Drivers for the business & IT strategies
The impact on the Data Centre

IT Strategy

The link between business and Data Centre’s
IT strategy framework
Portfolio management
Execution plan

Data Centre Supporting Strategies

Strategic planning
Power continuity
Cooling continuity
Fire safety
Security & access control
Energy Efficiency
Business continuity / Disaster Recover

Day 6

Compliance

Legislation & Regulations

Data Protection
Computer misuse
Freedom of Information Act
Electricity
Electricity at Work, National Electrical Code
Building & Regulations
Health & Safety
Green Procurement
Carbon Reduction (CRC/CCA)

Standards

ISO, IEC, Cenelec, TIA/EIA
BICSI 002
EN 50600
EN 27000
BS 7799

Codes of Practice

EU Code of Conduct
DCEP
BREEAM/LEED
Green Grid
Uptime Institute

Day 7:

Auditing

The Audit Process

What is an audit
What should be audited
Audit outcomes

Physical Audit

Audit guidance
Site specific activities
Commissioning
Functional testing
Trend analysis
Recommended Practices

Performance Audits

Metrics
Modelling
Bin analysis

Environmental Audits

The need to measure & monitor
Site specific monitoring
Energy use and monitoring

Asset Management

Audit tools
Areas of Asset Management:
Data Centre Service Management
Capacity Management
Facility Management
Connectivity Management
Network Management

Delegates will be expected to complete a final assessment and case study.

Qualifications

Certified Data Centre Management Professional (CDCMP™) certification
CNet Certificate
BISCI CECs: 26

3 Year Re-certification of the CDCMP™

This cannot commence until after a 24month period has passed holding the CDCMP™ credential. You then have a 12month period in which to re-certify. However you can book the re-certification at anytime after a 24 month period has passed of holding the CDCMP™ credential.

Further Learning…

Certified Data Centre Design Professional – CDCDP™
Certified Data Centre Energy Professional – CDCEP™
Certified Data Centre Technician Professional – CDCTP™
Certified Telecommunications Project Management – CTPM™

This is a version-specific reference outline. Confirm the current syllabus and delivery arrangements with EIEIO.