INTRODUCTION
Knowing how to communicate effectively through writing is essential for anyone who wants to progress in today’s competitive business environment. Writing skills in a valuable tool that will help you meet that challenge.
Learn how to write confidently and get your message across in any medium, from formal letters to reports and e-mails. This workshop explains why good writing skills are essential in the business world today. It shows you the principal techniques you will need, how to develop your own personal style and to choose the right approach for individual situations.
The workshop also provides model texts and templates for everyday use; tips to deal with real-life situations and develop first-class writing skills to give you excellent results.
TRAINING OBJECTIVES
At the end of the workshop, participants will learn:
What are the key requirements of good writing;
How to write in a clear and concise style;
More knowledgeable on grammar and structure of writing;
To apply basic formats to everyday communication;
How to project the right image,
And choose suitable language best suited to the receiver in all forms of writing.
:: BUSINESS WRITING SKILLS ::
17& 5 & 19-5, The Boulevard, Mid Valley City
Lingkaran Syed Putra, 59200 Kuala Lumpur
TRAINING OUTLINE
Key Requirements &
Main Topics
Sub-topics
Day 1
- 1. Writing Effectively
a. Communicating Clearly b. Developing Writing
Skills c. Recognizing Good
Writing d. Preparing to Write
Define Your Style
Writing in a professional way;
Changing old beliefs;
Updating methods;
Writing through the ages;
Using visual skills;
Targeting your material;
Getting organized;
Focusing your writing;
Projecting the right image;
Using the right language;
Planning your work;
Developing a clear style;
Writing good text.
- 2. Understanding The
Basics a. Taking the First Step b. Composing Good
Sentences c. Using Different Voices d. Knowing the Rules e. Presenting Your Work f. Writing Positively
Communicating with the
Reader
Reading widely;
Improving your writing;
Writing concisely;
Using the right word;
Avoiding repetition;
Being active, Being diplomatic;
Choosing words for emphasis;
Using plain English;
Writing freely;
Projecting an image;
Using other resources;
Using correct grammar;
Improving your text;
Choosing the right font, spacing & illustrations;
Being subtle & avoiding discrimination;
Finding the right tone.
:: BUSINESS WRITING SKILLS ::
17& 5 & 19-5, The Boulevard, Mid Valley City
Lingkaran Syed Putra, 59200 Kuala Lumpur
Day 2
- 3. Structuring Your
Writing a. Establishing Procedure b. Using the Inverted
Pyramid c. Writing Business Reports d. Using Questions &
Answers
Identifying Problems &
Proposing Solutions
Planning your work;
Organizing text;
Producing an outline;
Starting to write – revising & rewriting;
Inverted Pyramid for summaries;
Writing business memos;
Communicating facts;
Conveying information;
Using the Q&A structure;
Problem solving.
- 4. Using Everyday
Formats a. Writing Letters b. Writing e-mails c. Composing Direct Mail letters d. Presenting Business
Reports
Assessing Writing Skills
Using a template;
Adding to a letter;
Using punctuation;
Organizing your letter;
Using e-mails;
Composing e-mails;
Writing precise e-mails;
Keeping your message positive & focused;
Attracting attention;
Offering incentives;
The summary;
The content page;
Introduction, main text & conclusion;
The summary & appendices;
Assessing writing skills.
METHODOLOGY
Participant workbooks
Notes presented and facilitated on power-point slide
Facilitated discussions and case studies
Individual and group class-works and presentations
Assessment to gauge progress
Sharing of actual written work
:: BUSINESS WRITING SKILLS ::
17& 5 & 19-5, The Boulevard, Mid Valley City
Lingkaran Syed Putra, 59200 Kuala Lumpur
Programme scope, delivery arrangements and suitability are confirmed during enquiry.