Duration
4 days
Course Outline
The BCM-5000: ISO 22301 Business Continuity Management Systems (BCMS) Expert Implementer is an advanced level Business Continuity Management (BCM) course that is primarily designed for advanced level professionals who has a high degree of exposure to and understanding of BCM, such as Business Continuity (BC) managers, planners, and project managers. It is the institute’s most comprehensive BCM course which is also suitable for those who are new to BCM or intend to embark on his/her BCM professional career.
The workshop curriculum will enable participants to get a thorough understanding of the 7 BCM Body of Knowledge (BCMBOK) for BCM practitioners. It is a globally recognized methodology for the implementation and maintenance of BCM programs.
On completion of the course, participants will be able to acquire the skills and understanding to be able to drive complex BCM programs and projects for the entire organisation.
Target Audience
- Appointed team leader of BCM Planning team, team member of the BCM team, Emergency Management or Incident Management team.
- BC Managers, Organization BCM Coordinators and Practitioners tasked to drive large and complex corporate level BCM programmes.
- Experienced professionals with 3 years or more experience, from the security, risk management, facility, IT security, business operations who have direct or indirect responsibilities are encouraged to apply for their Business Continuity Certified Expert (BCCE) certification.
Pre-requisite
- At least 3-years of BCM experience to achieve the BCCE certification or
- Novice to Business Continuity Management (BCM) who would like to acquire the entire spectrum of knowledge*
(*Note: Novices with no experience would only be awarded the BCCP certification)
Day 1
Introduction to ISO22301 Standard
- Background to ISO22301 and mapping of ISO22301 to the BCM Planning Process
- Introduction to BCM Programme Element and Plan-Do-Check-Act (PDCA) Cycle
BCM Fundamentals
- Introduce BCM concepts
- Explain terminologies and BCM Body of Knowledge (BoK)
Risk Analysis and Review
- Understand risk management terminologies referencing to ISO 31000
- Identify and determine threats and risk
- Understand and implement ISO 22301 context of organization
Business Impact Analysis
- Identify critical business functions and prioritized activities
- Determine prioritized activities and quantify impact of outage
- Identify minimum resources and tolerable downtime Business Continuity Strategy
- Understand the purpose of strategy development
- Identify alternate processing capability
- Develop strategy for units and corporate level Plan Development
- Identify emergency responses
- Determine major BC plan component and its design
Testing and Exercising
- Develop test plan, scenario and evaluation criteria
- Determine exercise requirement and program
Day 2
Risk Analysis and Review
- Identify potential threats that may disrupt business functions within the organization.
Business Impact Analysis
- Determine prioritised activities based on its recovery objectives, impacts and inter-dependencies.
Business Continuity Strategy
- Identify and implement strategies for continuity of critical business functions.
Plan Development
- Develop effective and functional comprehensive continuity plans and procedure
Exercising and Testing
- Be familiar with the testing and exercising documentary requirement
Day 3
Project Management
- Understand the key element of a BCM Project
Management and Governance
- Initiate and manage the BCM project
- Familiarize with the key objectives, tasks and deliverables
- Learn and adapt to challenges
Program Management
- Understand the objectives and main components of program management
- Manage BC Program
- Review and audit the plan
- Provide maintenance and change management system
- Conduct advanced tests and exercises
- Manage the continuous training and awareness program
- Maintain BCM mindset
Crisis Management and Communications
- Able to identify the objectives and components of crisis communications
- Develop command and control strategy
- Review threats and link emergency response to crisis management plans
- Coordinate crisis communication
- Identify stakeholders and strategy to address audience information needs
Setup Command Centre Operations
- Understand Incident Command System (ICS)
Fundamentals
- Identify emergency management protocols
- Prepare to work with public authorities
Day 4
BCM Case Study
- Participate and execute the key components such as Risks Analysis and Review, Business Impact Analysis and BC Strategy of a BCM implementation plan and present to Executive Management
- Coordinate and manage crisis communications and media management activities
- Implement BCM audit and assessment program to ensure BC plan effectiveness
- Develop and conduct comprehensive corporate-wide exercises and tests
Programme scope, delivery arrangements and suitability are confirmed during enquiry.