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EIEIO / ARTIFICIAL INTELLIGENCE

Artificial Intelligence for Executives

Course outline

2 days

Synopsis

The term artificial intelligence (AI) refers to a set of computer science techniques that enable systems to perform tasks normally requiring human intelligence, such as visual perception, speech recognition, decision-making and language translation. Machine learning and deep learning are branches of AI which, based on algorithms and powerful data analysis, enable computers to learn and adapt independently.

Artificial intelligence (AI) is no longer the future. For businesses, it is the here and now, and executive suites and boardrooms around the world see it as such. They might be expected to be wary, given that much is unknown, even among scientists, about how AI capabilities might develop in the coming years. Or that policymakers and regulators have barely begun to study its potential implications for markets and workforces. Many business leaders certainly expect AI to be disruptive. More than 40% of those surveyed for the study anticipate that AI will start displacing humans from some jobs in their industry within the next five years.

Slightly more think their own role will be changed by AI in the same time frame. But they see this more as augmentation than marginalization. An overwhelming majority believe AI will make their job easier and help improve their own performance. They clearly believe it will do the same for the businesses they manage. Based on a global survey of 203 senior executives, companies in health and life sciences, in retail, in manufacturing and in financial services are actively testing the waters. Among this group, AI technologies and applications are in the exploratory phase at around one-third of companies, but another third have moved on to experimentation, and one-tenth have begun to utilize AI in limited areas. A small handful (2.5%) have even deployed it widely.

Assuming minimal prior knowledge, this course provides complete coverage of the key aspects and topics in Artificial

Intelligence today, including how all the technologies fit together into a complete solution, the applications of AI such as image and speech recognition, search, clustering, optimization, prediction, and understanding data, and how executives can start on their AI journeys.

Learning Objectives

Acquire an understanding of the key trends in AI and how these are influencing the future of business

Identify which areas of your business are ripe for automation and digital transformation

Gain confidence in the management of AI projects

Course Outline :: Artificial Intelligence for Executives::

Identify the pitfalls and ethics concerns associated with AI

Prerequisite

Exposure to Business Intelligence

Exposure to Data Storage Solutions/Databases

Target Audience

C-level executives

Senior Level Managers

Course Outline

Introduction to Artificial Intelligence (60 min)

Origins of Artificial Intelligence and a brief history of the AI revolution

The AI landscape

AI and Digital Transformation

Artificial Narrow Intelligence vs. Artificial General Intelligence

Predictive vs. Prescriptive AI

AI in Recent Times (30 min)

The role of Big Data

Cloud Computing and AI

Mobile Computing and AI

Break (15 min)

Machine Learning and Deep Learning (120 min)

Image Recognition

Speech Recognition

Search

Clustering

NLP

Optimization

Prediction

Understanding Data – Pattern Recognition

AI Application in Business (90 min)

Applying the AI framework

Course Outline :: Artificial Intelligence for Executives::

Employee on-boarding

Invoice processing

Payments

Logistics and SCM

Customer Service and Ticketing

Robotics

IoT

Break (15 min)

Model Creation and Validation (90 min)

Prediction: linear regression, nonparametric regression

Forecasting: ARIMA and RNN’s.

Classification: logistic regression, decision trees, SVM’s.

Clustering: k-means, hierarchical clustering.

Supervised vs. unsupervised vs. semi-supervised learning.

Dimension reduction: principal components

Languages and environments (e.g. R, Python) and standards (PMML).

Data Visualization (30 min)

Practical and effective visualization: beyond bar charts.

Finding the unexpected: the role of visualization in exploratory analysis

Communicating findings: the role of visualization in communicating Data Science outputs.

Standard tools: R, Tableau, D3

AI In Action (60 min)

How AI is enhancing customer engagement

How AI is optimizing business processes – BPA

How AI is generating insights – pattern recognition

Break (15 min)

Starting an AI Journey (90 min)

Aligning AI with Business Strategy

Understanding your AI ambitions

Assessing your AI maturity

Creating your AI heat map

Developing the AI Business Case

Understanding Change Management

Developing your AI Road Map

Course Outline :: Artificial Intelligence for Executives::

Creating your AI Strategy

AI Prototyping (60 min)

Build vs Buy vs Platform

Creating your first AI product

Understanding Data Training and Tuning

The challenge of poor data and unintended bias

Becoming over-dependent on AI

Hands-on Exercise – Discussion on Building an AI-Driven Enterprise (60 min)

Identify which areas of your business are suitable for AI

The role of high-level management in enabling AI decisions

Creating a data-driven business and the infrastructure to deliver it

The ethics of AI

Case Studies (60 min)

Case studies in Manufacturing, Finance and Healthcare

Future-proofing your Business

The Next opportunities for AI

Q&A (30 min)

Programme scope, delivery arrangements and suitability are confirmed during enquiry.