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Apple Deployment and Management

Course outline

2 days
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Duration

Apple Deployment and Management

2 days

Overview

This course introduces IT professionals to the skills, tools, and knowledge they need to deploy Apple devices. Articles and guided exercises teach how to configure and manage Apple devices inside an organization using mobile device management (MDM). Explore topics such as developing your deployment strategy, using Apple Business Manager and Apple School Manager, and configuring devices with an MDM solution.

Course Objectives

Upon completion of this program, participants should be able to:

  • Plan and implement MDM for their organization
  • Set up and prepare MDM for content distribution
  • Enroll Apple devices into MDM
  • Manage Apple devices with their MDM
  • Learn proper ways to redeploy and recycle Apple devices

Certification Exam

Apple Deployment and Management Exam (9L0-3025-ENU)

Course Pre-requisites

Basic knowledge on how to use Apple devices is recommended.

System Requirements

iPhone with iOS 16 or later or iPad with iPadOS 16 or later

A Mac with macOS 13.3 or later

An MDM solution

Apple Business Manager or Apple School Manager

Wireless network with access to APNs and Apple Authentication Servers

Day 1

Getting Started

  • - What you'll need
  • - Earning a Digital Badge
  • - Deployment and Management Resources

Understanding MDM

  • - Understanding How MDM Works
  • - Exploring Apple's MDM Framework
  • - Planning Device Ownership and Enrollment

Planning for Implementation

  • - Evaluating MDM Solutions
  • - Preparing Your Network
  • - Evaluating Authentication and User Services
  • - Designing a Security Strategy
  • - Understanding Digital Certificates

Setting Up Your Organization

  • - Using Apple Business Manager or Apple School Manager
  • - Adding Locations and Users
  • - Adding an MDM Server
  • - Manually Adding Devices to Your Organization

Preparing for Content Distribution

  • - Buying Content Through Apps and Books
  • - Understanding Content Caching
  • - Enabling Content Caching
  • - Configuring Content Caching Advanced Settings
  • - Optimizing Content Caching

Enabling Automated Device Enrollment

  • - Managing Device Assignments
  • - Exploring Apple Configurator Features
  • - Automating Bulk Deployments
  • - Creating Custom Configuration Profiles
  • - Managing Enrollment and Setup Assistant
  • - Choosing Personalization Options

Understanding Device and User Enrollment

  • - Understanding Device Enrollment
  • - Enrolling User-Owned Devices
  • - Supporting Shared iPad
  • - Distributing Devices

Managing Device Network Configurations

  • - Joining Wi-Fi Networks
  • - Configuring Network Settings
  • - Using VPN on Apple Devices

Day 2

Managing Content

  • - Choosing a Distribution Method
  • - Managing Apps

Managing Data

  • - Managing Organization Apps and Data
  • - Preventing App Removal or Installation
  • - Protecting Data with FileVault

Managing Device Security

  • - Managing Software Updates
  • - Using Passcode Payloads
  • - Using Restrictions Payloads
  • - Managing Thunderbolt and USB Pairing
  • - Managing Certificates
  • - Querying Devices

Managing Traffic

  • - Managing Network Traffic
  • - Configuring App Priorities

Managing Lost Devices

  • - Using MDM to Manage Lost Mode
  • - Configuring Lost Mode
  • - Managing Activation Lock

Device Redeployment and Recycling

  • - Preparing Devices for a Return to Service
  • - Giving Devices a Second Life
  • - Continuing Your Learning

Programme scope, delivery arrangements and suitability are confirmed during enquiry.