Duration
3 days
OVERVIEW
Today, it’s everyone’s job to effectively solve problems. Analytical thinking and problem solving are foundational thinking skills that involve breaking things down into their component parts. They also involve deductive reasoning, drawing conclusions from givens and applying judgments to reach conclusions from a combination of evidence and assumptions.
This seminar introduces you to fundamental thinking processes so that you can successfully analyze and solve a wide variety of business problems. Get these essential analytical thinking and problem-solving skills now to give yourself a powerful competitive and career advantage.
Analytical thinking is a critical component of visual thinking that gives one the ability to solve problems quickly and effectively. It involves a methodical step-by-step approach to thinking that allows you to break down complex problems into single and manageable components.
Problem-solving starts with identifying the issue. Problem-solving is considered a soft skill (a personal strength) rather than a hard skill that's learned through education or training. You can improve your problem-solving skills by familiarizing yourself with common issues in your industry and learning from more experienced employees.
The workshop attempts to equip technical and administrative professionals with the analytical and creative thinking competencies. In general, participants will sharpen their left-brain and right-brain thinking skills, and learn to apply them in various work-related situations. Participants will many be familiarized with many proven techniques and tools that could be used to analyze, correlate, justify, and conclude information.
BENEFITS
- Enhance their ability to think analytically and creatively when confronted with numerous situations at workplace
- Understand the applications of various analytical and creative thinking techniques and tools
- Sharpen their analytical and creative thinking skills especially when dealing a problem situation
- Analytically and creatively think to address any complex situations that requires an effective resolution
- Develop more clarity around possible solutions
- Avoid emotional triggers that can impede your best thinking
- Generate and test solutions to atypical problems
- Interpret probability to increase confidence in your decision
- Negotiate among variables and conditions
- Recognize the difference between rationality of purpose and rationality of process
Module 1: Components of Thought
- Describe the Science Behind How the Brain Works When Analyzing a Typical Decision
- Recognize the Importance of Analytical Thinking in Business
- Define Three Key Analytical Reasoning Skills: Assessing Patterns, Recognizing Probabilities, and Thinking Hypothetically
Module 2: Assess Patterns
- Describe the Three Subskills Associated with the Analytical Reasoning Skill of Assessing Patterns
- Distinguish Between Three Common Information Patterns
- Explain How Recognizing Patterns Can Increase the Efficiency of Decision Making
Module 3: Recognize Probabilities
- Describe Three Subskills Associated with the Analytical Reasoning Skill of Recognizing Probabilities
- Discuss How Your Personal Judgment About the Likelihood of an Outcome May Influence Your Ability to Solve Problems
- Identify Implicit Probabilities to Assess the Level of Risk Within a Given Situation
- Assess the Frequency of Specific Occurrences
- Explain How Probability Judgments Can Help You Work Within Multiple Constraints When Problem Solving
Module 4: Think Hypothetically
- Distinguish Between Inductive and Deductive Thinking
- Create a Hypothesis That Will Lead to Developing Decision Alternatives
- Use Counterfactual Thinking to Test Your Hypothesis
- Assess When You Do Not Have Enough Information to Form a Complete Hypothesis
Module 5: Applying Concepts to Real-World Situations
- Apply All Three Bundles of Analytical Thinking (A-R-T) Skills to Real Business Scenarios
- Enhance the Ability to See the Relevance of Analytical Reasoning Skills for Day-to-Day Work
- Gain Greater Facility with Analytical Reasoning Skills By Practicing Them
Module 6: Connecting the Dots: Analytical Reasoning and Decision Making
- Define What a Decision Is and How Analytical Reasoning and Decision Making Are Related
- Distinguish Between Two Types of Decisions—Simple and Complex
- Become Familiar with Three Decision Analysis Tools—Decision Worksheets, Decision Trees, and Force Field Analysis
Module 7: Personal Decision-Making Preferences
- Recognize How Values and Experience Inform Our Perceptions
- Identify Your Personal Decision-Making Preferences
- Identify Others’ Personal Decision-Making Preferences
- Explain How Group Decision Making Differs from Individual Decision Making
Module 8: Psychological Factors Impacting Decision Making
- Identify Personal Attitudes Toward Decision Making
- Articulate the Common Reasons for Decision Avoidance
- Describe the Key Cause of Decisions Made in Haste—Overconfidence
- Apply Techniques to Avoid the Most Common Pitfalls of Decision Making
Module 9: Personal Judgment and Decision Making
- Describe the “Dual Process” of Decision Making
- Define Personal Judgment (Heuristics)
- Identify Your Personal Heuristics (Rules of Thumb)
- Apply Four Techniques to Sharpen Personal Judgment
- Explain the Impact of Emotion on Personal Judgment
NOTE
Activities on high team interaction and role-plays will be incorporated during training session with all participants to further facilitate and strengthen candidates understanding on Analytical Thinking & Problem-Solving methodology in an overall manner.
Programme scope, delivery arrangements and suitability are confirmed during enquiry.