Duration
2 days
Introduction
Executives & Supervisors often encounter problems and issues with internal customers, external customers, suppliers, back-up teams, top management and their subordinates. At times, they have to make decisions themselves or help their people to find a solution. Their decisions are important and critical to the effectiveness of managing their workplace.
Sharpening Analytical & Critical Thinking Skills (ACTS) is a management tool and is a vehicle for a cross-functional teams to articulate thoughts and provides effective determination to details of workplace problems and provide solutions. Organizations can benefit from the ACTS approach by applying it to all areas in the company. ACTS provides good guidelines allowing us to get to the root of a problem and ways to check that the solution actually works. Rather than attacking the symptom, the cause of problem is eliminated; the same problem is unlikely to recur.
This training will show the participants how to analyze, think differently and cultivate creative thinking at work instead of the conventional thinking pattern and straight forward solution.
Audience
Safety Committee / Accident Investigation Team / Safety Practitioners
Objectives
Improve on personal and team problem solving skills by systematic analyzing on a situation,
Analyze situations critically and implement the most appropriate problem solving technique,
Use critical and creative method to brainstorm and generate ideas,
Learn to make decision and response quickly instead of procrastinating on the issue,
Learn to Focus on Thinking-out-of-the-box instead of the conventional assumption,
Discover many effective ways to manage your thinking and generating new ideas.
Learn to do tasks with more alternatives and solutions
Learn to Adapt to change with last minute requests due to business requirements.
DAY 1
9.00 am - 10.30 am
Module 1 : Analytical Skill
- What is Analytical Skill all about?
- Why is it important at the work place?
- Examples of good analytical skills.
- Workshop activity: Analytical Puzzle
- Analytical Thinking versus Creative Thinking
10.30 am - 10.45 am
Morning Coffee Break
10.45 am - 1.00 pm
Module 2 : Developing Analytical Thinking Skills
- How to improve on analytical skills?
- Difference between Analytical & being Critical.
- Types of Analytical Skills:
- Convergent reasoning
- Systematic & Structured flow
- Logical evaluation
- Appropriateness
1.00 p.m. ~ 2.00 p.m.
2.00 pm - 5.00 pm
Module 3 : Analytical Problem Solving Skill
- Situational analysis & environmental scanning
- Setting objectives, targets & goals
- Problem Prioritization
- Analyzing causes, trouble shooting and solutions
- Problem Potential Analysis
- Adapt and comply to sudden change requests
- Workshop activity: Analytical Problem Solving
DAY 2
9.00 am - 10.30 am
Module 4 Introduction to Think-out-of-the-box
- What is think-out-of-the-box? Definition, purpose and benefits.
- What can ‘think outside-the-box’ do for you and your company?
- Differentiating between Lateral and Creative Thinking skills.
- Defining System Thinking.
- Workshop activity: Think-out-of-the-box.
10.30am ~ 10.45 am
Morning Coffee break
10.45am ~ 1.00 pm
Module 5 How to be Creative in Thinking?
- Ten General ways to think out of the box
- Systematic approach to creative thinking at work to save time.
- Reframing
- Lateral thinking
- Process Improvement
- How to think strategically at work to get tasks accomplished promptly.
1.00pm ~ 2.00pm
Lunch
2.00 pm ~ 3.30 pm
Module 6 : Critical Thinking Tools
- SWOT Analysis
- Force Field Analysis
- Cost Benefit Analysis
- Brainstorming tips
3.30pm ~ 3.45pm
Tea break
3.45 pm ~ 5.00pm
Module 7 : The 8 Pitfalls of Creative Thinking & Decision Making
- Creativity steps
- Creative Killer Phrases and Barriers
- 8 Pitfalls of creative thinking:
- Stereotyping
- Rushing to solutions
- Too many constraints
- Unwilling to take risk
- Judging more than generating ideas
- Lack of challenge
- Lack sponsor/support
- Environment not conducive
- How to make good decision?
- Decision Making guidelines
How to avoid procrastination and response quickly?
Methodology
A blend of lectures, practical exercises, simulations, pre & post tests and discussions.
Mr. Raymond Foong, DC Practitioner & Trainer
Raymond Foong MBA, has extensive corporate and academic experience in bringing people together for better performance. His Directive Methodology based training creates practical and result oriented workplace environments grounded in interdepartmental and inter-team cohesion, which fosters cooperation and competence across organization.
For more than two decades, Raymond has worked with organizations at all levels, in particular middle management. He has trained participants to analyze systematically and solve people issue problems and technical problems at their work place. He knows the pitfalls that creates non-productive environments and unfulfilling corporate cultures due to complacency. Generally, he will train participants to analyze the situation and think out of the box to come up with creative solutions. He has trained participants to use appropriate technique to solve numerous problems and implement prevention recurrence.
Raymond’s career include the positions as an Asst. Process Engineer, Senior Production Executive, Asst QA sManager, Logistics & Technical Manager, HR & Admin. Manager, Head of Companies, and Director to two companies, prior to become a full time Consultant and Trainer.
Raymond has about 20 years of training experience in the Technical and Administrative management fields. He conducts regular trainings like Quality Control, 7 QC Tools, Toyota Production System in Cost Control, ISO Awareness, Documentation & IQA, 5 S Housekeeping, Managerial, Executive development & Supervisory management, Presentation & Coaching Skills, Store & Warehouse Management, Inventory Management, Disciplinary Procedures, Purchasing & Negotiation Skills, Leadership management, 8D Problem Solving, Train the Trainers program , Kaizen for Continuous Improvements, Customer Service & Handling Customer Complaints and Time & Stress Management. Now he specializes in Cohesive Team Competency, Colored Brain Leadership Management Skills, Excellent Customer Focused Mindset and Team Building programs.
Raymond is certified by the Asian Experiential Educational Alliance (AEEA), Australia in training facilitation. He holds a Workplace Training (Category 1) certificate by the Department of Education Training and Employment, Australia. He is accredited by the American Institute of Business Psychology and certified by Directive Communication as a Certified Trainer and Partner. He is a certified trainer by PSMB with certification number TTT/0185.
He has trained many companies ranging from SMI to MNCs including Matsushita, Empress Hotel, Canon, Gardenia, Multimedia University, Lembaga Air Kuching, GM Corporations, Maltecorp, Saxonia, Asian Composite Manufacturers, Vesuvius KSR, Tylon Group, Sabah Medical Centre, ABX Express, Emirates Marina Hotel (Dubai), Singapore Postal Services and many others.
Raymond Foong’s foundation is in mechanical engineering and holds an MBA in General Management from the University of Bath, UK. In addition, he holds a post graduate diploma in management from MIM, a diploma in Information Technology from Informatics and a certificate in Quality Control from City & Guilds, London. He is a certified Lead Assessor by the International Quality Consultant, UK. He is also a graduate of Mastery University, by world renowned success coach, Anthony Robin.
Raymond’s unique know how and dedication to organizational and corporate teams’ training has earned him the reputation of the Master of Cohesive Competence.
Programme scope, delivery arrangements and suitability are confirmed during enquiry.