Duration
2 days
Overview
Agile coaching is a craft intended to guide others in understanding, processing, and embracing constant change, so that the change is sustainable, lasting beyond the individuals. Agile coaches guide individuals and teams to get clear about the change they desire, identify places where current reality does not match desired reality and then take action to close the gap, all in service of delivering business results that matter. Along the way coaches hold the bigger view of desired change, even when others may have lost sight.
Agile coaches support, guide, coach, teach, mentor and facilitate change without colluding with the current reality. The Agile Team Facilitator and Agile Coaching certifications provide a development path in skills needed by agile coaches. Through the track, agile coaches learn progressively more complex skills, and receive exposure to rich areas of further self-development beyond the classroom. Agile coaches bring their whole self to the work, weaving together skills from professional facilitation, professional coaching, mentoring, and teaching. They do this in service to teams, to cause change, navigate conflict, intervene and guide teams toward joyful high performance.
Benefits
UNDERSTANDING FLOW
Experienced agile coaching, however, understands the full spectrum of organizational experience, from client to C-suite executive. By helping each team member understand their value-add from a user perspective, agile coaches can help better align the work as it flows through a process, improving and accelerating the pipeline of value delivered to your customer.
CHANGE MANAGEMENT
Processes, tools, and practices are easy. It’s the change required that makes ‘going Agile’ difficult. Organizations often attempt to jump right from making a decision to training. This shortcut fails to properly build widespread awareness of the change’s importance.
TRAINING
After you’ve built a sense of awareness and desire within your organization, it’s time for training. An effective Agile coach can step in at any point of this transition, training level-set teams on processes and frameworks and progressively builds an experimental mindset.
RE-ALIGNING THE ORGANIZATION
“Agile” isn’t something just for the teams. At its core, agility often requires a change in the very structure of organizations because they were once tuned for efficiency and have become rigid. Being agile often involves redefining your products to hone in on true customer value and ensure necessary changes can be easily made.
OUTSIDE-IN PERSPECTIVE
Most organizations are resistant to change that it doesn’t collectively understand or truly desire. In these cases, an external influence will be required to facilitate meaningful progress. This outside voice is unencumbered by office politics or entrenched ideas.
COURSE OUTINE
DAY 1 MODULE 1: DEVELOPMENT IN THE AGILE COACHING DISCIPLINE
Objective: Provide guidance on how to choose and/or combine the four basic skills in each moment (coaching, facilitating, mentoring and teaching) that will best serve the situation. Practical advice on which to choose and how, along with skills to cultivate the needed self-awareness and self-management.
- The Agile Coaching Mindset
- Definition of Agile Coaching
- Coach as Agile Role Model
- Achieving Essential Mindset Shifts
- Achieving Self-Awareness/Self-Management in the Coach
- Agile Coaching Stance
MODULE 2: COACH AS PROFESSIONAL COACH
Objective: Introduce one or more models for emotional intelligence and make the connection that EQ is the underpinning for professional coaching skills because it enables self-awareness and self-management.
- Foundational Professional Coaching Skills
- Basics of Using Emotional Intelligence as Underpinning
- Presence
- Listening
- Powerful Questioning
- Giving and Receiving Feedback
MODULE 3: THE COACHING CONVERSATION & COACHING FOR ACTION
Objective: Introduce techniques for coaching others as they identify the issues they want coaching on. This may involve sorting, prioritization, uncovering underlying issues, etc.
- Issue Identification
- Issue Exploration
- Action Commitment
- Conducting the Coaching Conversation
MODULE 4: COACH AS MENTOR
- Key Mentoring Skills
- Give Advice While Maintaining Presence
- Articulate Expertise
- Mentee at Free Choice
MODULE 5: AGILE MINDSET SHIFTS AND FRAMEWORKS
Objective : Convey the importance of helping team members experience mindset shifts such as value-driven priority, self-organization or empirical process improvement through experiential learning.
- Helping Team Members Experience the Agile Mindset Shifts
- Distinguishing and Articulating at Least One Agile
MODULE 6: COACH AS TEAM COACH & FOUNDATIONAL TEAM COACHING
Objective : Introduce concepts around shifting the coach’s focus from individuals to a whole system perspective. This involves looking at the system of all humans involved, and the connections between them in order to see it truly as an outsider. Everything that happens in a system is data about how the system operates.
- Systems View
- Observation
- Articulate What's Happening
MODULE 7: DESCRIBING TEAM DEVELOPMENT
Objective : Introduce one or more models for how teams develop over time, and be able to use the model to inform their intervention with a team. This includes a group’s conscious decision to become a team and a team’s continued journey to highperformance. As examples, the coach may detect the team’s current developmental level and use that information to inform the design of a team startup, reset or recovery, or coaching “in the moment,’ with an intention of empowering the team to chart their own path.
- Describing a Model of Team Development and Using it in Service of a Team's Development
- Helping a Team Detect their Own Stage of Development
- Creating a Team Kickoff / Startup Agenda
MODULE 8: COACHING THE JOURNEY TOWARD HIGH PERFORMANCE
Objective : Help the learner identify characteristics of a high-performing team and to help the team assess their performance and identify areas for improvement. The high performing team model needs to support agile team performance characteristics
- Defining and Identifying High Performance
- Team Development is a journey, not a Destination
- Assessing the Team as a Healthy System
- Adapt Your Style Based on Team Maturity
Programme scope, delivery arrangements and suitability are confirmed during enquiry.