Duration
2 days
OVERVIEW
Since the early 2000, some organizations have adopted Agile approaches mostly to better deal with the complexity of product development and many teams have shown the advantages of adopting Scrum and Lean methods. Today, organizations often mistakenly believe that Scrum project management is the path to becoming an Agile organization. While Scrum is a very effective path for project teams to begin their Agile journey, it is not an effective tool for operations teams.
These organizations are facing new problems like:
- Having to learn to do more with less
- Having difficulty achieving expected levels with Key Performance Indicators
- Dealing with pressure to reduce costs and improve operational efficiencies
- Dealing with customer dissatisfaction
- Having poor employee engagement levels and high turnover rates
- Receiving negative feedback from operations teams who are provided with training which they cannot put to immediate use
- Facing disillusionment with the Agile movement
- Having customer service issues arising from operations activities which are not customer centric
- Needing to engage in rework associated with the inability to recognize customer value requirements
- Having the Operations teams stretched beyond productive limits by wasteful work practices
- The Agile for operations course is designed to fill this gap in the Lean/Agile training spectrum.
BENEFITS
The Agile for Operations course offers implementable solutions designed to provide relief to these struggling operations teams by providing:
- An understanding of the Agile organization and the history of the quality and Lean movements
- A comparative analysis of Agile, Scrum and Six Sigma
- An understanding of the principles and values of the Agile movement (Agile Manifesto & Toyota Production System)
- Practical strategies for Waste Reduction
- Understanding of the concepts of Flow and Pull including an introduction to the use of Kanban boards
- A repeatable model for the application of Continuous Improvement techniques including:
- Identification and Engagement of key players
- Defining the Problem state and Desired state
- Measuring success
DAY 1
All About Agile Methodology, Principles, Practices & Processes for Operations
In this section we will explore the motivating factors for teams adopting Agile practices. Further we will examine the various Agile methods and the principles and practices they embrace. Agile success with real-world examples across many industries will be shared to highlight the benefits that Agile can bring to teams. Finally, we will explore the power behind Agile teams and how they differ from traditional project teams.
- History of Agile
- About Agile
- Agile Project Management
- Difference between Agile and Waterfall Methods
- Agile and Lean Values and Principles
- Agile Methodologies
- Agile Concepts
- What Agile is Not or Hasn't
- When to Use Agile and When Not
- Agile Life Cycle
DAY 2
Agile Implementation, Strategy & Continuous Improvement for Operations
In this section we will establish a foundation of the basic roles, artifacts and forums utilized by Agile teams. Agile terminology will be reviewed and we will review the complete “process” or framework which Agile teams utilize to achieve success. For many teams, Agile merely means having Daily Stand-up Meetings and conducting a Retrospective every two week but this is far from truly being Agile.
- Agile Manifesto
- Agile Practices
- Agile Principles
- Understanding Agile Roles and Responsibilities
- Agile Planning
- Daily Stand Up Meeting
- Lean Values
- Understanding the 8 forms of waste
- Apply the 5 S of the organized work place
- Practice techniques for waste reduction/quality improvement
- Ways to reduce delivery time
- A5 reporting
NOTE
Activities on high team interaction and role-plays will be incorporated during training session with all participants to further facilitate and strengthen candidates understanding on Agile for Operations concepts and Agile SCRUM methodology in an overall manner.
Programme scope, delivery arrangements and suitability are confirmed during enquiry.