Overview
To be competitive in the market, organizations need to differentiate themselves from the competitors by creating competitive advantage from the perspectives of both internal and external resources. Internally, organizations will need to champion their vision, mission and objectives to the entire team through consistent communications and promotions by the leaderships, top management and/or business owners. However, the tasks of most of the operational planning and implementation activities rest with the managers and leaders that drive their teams on a daily and regular basis.
These continuous management activities will be crucial to the successful planning and implementation of the business plans, that will lead to the fulfillment of the organizational goals and objectives. Thus, effective management activities are considered important internal activities that provide the bridge between the leadership team and the larger workforce. It is imperative that existing managers, newly promoted or inexperienced managers will be able to quickly learn, understand and apply the adaptive management skills to improve productivity of their teams effectively.
This management program provides a holistic yet comprehensive framework about the adaptive management skills that will help the participants to work effectively and efficiently as managers, which in turn will drive the desired growth of their organizations in a sustainable approach. This management program also introduces the innovative integration of Gen AI into modern management practices (Module 10.0).
Course Objectives
Upon completion of this program, participants will be able to:
- Describe the principles of leadership.
- Explain the essential traits and behaviors of an effective leader.
- Apply leadership skills in the workplace.
Key Benefits
Participants will learn to apply the essential management skills in their organizations. By applying and demonstrating the essential management skills in their organizations, participants will be able to achieve their departmental objectives; thus, contributing in meeting their organizational goals and objectives.
More importantly, their organizations will gain competitive advantage if the essential management skills are applied correctly and consistently by their managers in the organizations.
Target Audience
- Experienced Managers who wish to sharpen and elevate their management skills.
- Newly Promoted Managers or Leaders
- Managers without sufficient prior formal management training and exposure
- Potential Managers or Team Leaders
DAY 1
9:00am - 10:30am
Module 1: Introduction
- Evolution of Management
- Peter Drucker’s Principles of Management
Module 2: Developing Self-Awareness
- DISC Personality Model
- MBTI Personality Types
- Big Five Personality Traits
- Katz’s Management Model
- Five Areas of Self-Awareness
- Kohlberg’s 6-Stages of Moral Development
- Locus of Control
- Three-Dimensions of Cognitive Style
- Activity: Quiz
10:30am - 10:45am Morning Break
10:45am - 12:30pm
Module 3: Managing Personal Stress
- Stress Theory – General Adaptation Syndrome (GAS)
- Kurt Lewin’s Force-Field Theory of Change
- Karl Albrecht’s Four Types of Stress
- Time Management Priorities
- Activity: Quiz
12:30pm - 1:30pm Lunch Break
1:30pm - 3:30pm
Module 4: Solving Problems Analytically and Creatively
- 5-Steps Problem Solving Process
- Four Types of Creativity
- Two Dimensions in Creative Problem-Solving
- Activity: Group Workshop
Module 5: Values-Based Leadership
- G.R.O.W. Coaching Model
- Feedback Sandwich Model
- Activity: Role-Play
3:30pm - 3:45pm Afternoon Break
3:45pm - 5:00pm
Module 5: Gaining Power and Influence
- Dynamics of Personal Power
- Model of Power and Influence
- Activity: Quiz
DAY 2
9:00am - 10:30am
Module 6: Motivating Others
- Key Elements in Performance
- Maslow’s Hierarchy of Needs for Motivation
- Management Involvement in Performance
- Motivating Peak Performance
- Edwin Locke’s Goal-Setting Theory
- Activity: Quiz
10:30am - 10:45am Morning Break
10:45am - 12:30pm
Module 7: Managing Conflict
- Conflict and Organizational Performance
- Sources of Conflict
- Two-Dimensional Model of Conflict Behavior
- Activity: Quiz
Module 8: Empowering and Delegating
- Effective Delegation Model
- Five Dimensions of Empowerment
- The Eisenhower Matrix Management Activities
- Activity: Quiz
12:30pm - 1:30pm Lunch Break
1:30pm - 3:30pm
Module 9: Building Effective Teams and Teamwork
- Stages of Team Development
- Goals Difficulty and Performance Level
- Building Team Cohesiveness
- Effective Team Feedback
- Management Skills for High-Performing Team
- The Dragon Boat Analogy
- Activity: Quiz
3:30pm - 3:45pm Afternoon Break
3:45pm - 5:00pm
Module 10: Leading Positive Change
- Kurt Lewin’s Model of Change
- Framework of Positive Change
- Value Creation of Individuals
- The Learning Stairs
- Innovative Integration of Gen AI into Modern Management Practices
- Activity: Case Study
Conclusion
- Putting Together
- Key Learning Takeaways
- Reflection on Learning Objectives
- Action Plan – 3 Commitments
Programme scope, delivery arrangements and suitability are confirmed during enquiry.