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EIEIO / AUTOMATION & EMERGING TECHNOLOGY

9U01G - IBM Building Campaigns 9

Course outline

2 days

Overview

This 2-day instructor-led course explores the basics of designing, building, and running a marketing campaign using IBM Campaign. This course prepares you to configure IBM Campaign's processes for use in campaigns from simple to moderate in complexity and create offers and apply them to campaigns.

Audience

Marketing staff who design and conduct marketing campaigns, such as Marketing Specialists, Marketing

Analysts, Marketing Managers and similar staff.

Prerequisites

You should have general knowledge of database marketing.

Objectives

Explain the basics concepts of IBM Campaign

Explain the benefits of using IBM Campaign

Access the product documentation

List the IBM Campaign design considerations

Identify the commonly used IBM Campaign icons

Identify the processes available on the flowchart palette

Explain the purpose of each flowchart process

Configure flowchart processes in flowcharts

Create Derived Fields

Create User Variables

Create Offers from a template

Create Offer Lists

Assign Offers

Explain Base and Dimension Tables

Explain the difference between normalized and non-normalized tables

Map a Table

Create flowchart schedules

Create flowchart cell reports

View logs

Key topics

Please refer to the Objectives for description information.

Programme scope, delivery arrangements and suitability are confirmed during enquiry.