About this Course
This course provides hands-on, guided experience with the important features and functions of Microsoft's
Business Productivity Online Suite (BPOS) so the student’s organization can conduct a thorough evaluation and make effective and efficient use of the product.
Audience Profile
This course is intended for business owners, office managers and others who are interested in learning how to leverage the collaboration and communication features unique to Microsoft’s Business Productivity Online
Prerequisites
While there are no formal prerequisites, due to the pace of the presentation and the amount of material that will be covered it will help if the student:
is comfortable with using a web browser like Internet Explorer, and has some experience with Microsoft Outlook.
:: Course 50408A ::
At Course Completion
After completing this course, students will be able to:
Determine the best combination of BPOS products and features and licensing models for an organization.
Create realistic, real-world return on investment and total cost of ownership models to compare between various BPOS options and against traditional local server/software deployments.
Select between on-premise and hosted versions of BPOS.
Understand how to get started with BPOS.
Be familiar with “day one” and on-going BPOS administration tasks.
Be aware of BPOS administrators can manage services and users.
Understand options for configuring Exchange Online and administering hybrid deployments where a local Exchange Server is involved.
Be aware that mailboxes can be migrated both to and from Exchange Online.
Use Office Communicator and presence awareness as an alternative to phone calls and e-mail messages.
Take advantage of LiveMeeting for supporting branch offices, remote sites, home workers, customers, partners, suppliers and others in training, collaboration and sales presentations.
Leverage SharePoint collaboration, sharing and search features to keep a network of users up to date with the information, relationships, documents and notifications they need to be efficient and productive.
Understand how to construct SharePoint Workflows to encourage best practices and streamline and automate routine procedures.
Create a vision for the student’s organization where BPOS creates a connected, productive, efficient and effective workforce no matter where they are located.
Module 1: Product Overview
Business Productivity Online Suite (BPOS) is a key component in a line of software as a service offerings from
Microsoft. Microsoft’s online strategy is to provide essential business software and services on a subscription basis. Companies gain a predictable, stable cost structure along with reliability and availability they could not otherwise afford.
Lessons
Background on Software as a Service and “Cloud Computing”
Nature and Purpose of BPOS
Estimating Costs, Calculating Return on Investment
Working with a Partner
:: Course 50408A ::
Lab : Product Overview
Use BPOS Pricing Calculator
Use BPOS Cost Comparison Tool
After completing this module, students will be able to:
Identify key business drivers for online services
Understand BPOS product options
Estimate costs and savings
Module 2: Administration
Once you have successfully subscribed to Microsoft’s Business Productivity Online Suite, whether on a free trial or the real thing, someone in your company needs to perform a small number of basic administrative duties. These duties fall into two categories: “Day One” activities that are typically done once and only periodically reviewed, and on-going tasks that occur more regularly. If you prefer, you have the option of delegating administrative duties to a
Microsoft Partner.
Lessons
Subscribing to BPOS
“Day One” Administrative Duties
Setup Accelerator
Online Services Sign-In Utility
User Management
Technical Support
Subscription Expiration
Over of Service Configuration
The User’s Experience
Lab : Administration
Administrative Sign-In
Create and Manage a User Account
Configure Sign-In Utility
After completing this module, students will be able to:
Understand how to get started with BPOS.
Be familiar with “day one” and on-going BPOS administration tasks.
Select between on-premise and hosted versions of BPOS.
Be aware of BPOS administrators can manage services and users.
:: Course 50408A ::
Module 3: Exchange Online
Exchange Online offers “access from anywhere” to corporate e-mail, contacts, tasks, calendars and conference room scheduling, based on the features and functions of Microsoft’s Exchange Server.
Lessons
Basic Operations
Administration
Migration
Coexistence
Lab : Exchange Online
Outlook Web Access Sign-In
Conference Room Scheduling
After completing this module, students will be able to:
Understand options for configuring Exchange Online and administering hybrid deployments where a local
Exchange Server is involved.
Be aware that mailboxes can be migrated both to and from Exchange Online.
Module 4: Office Communicator
Office Communicator is a corporate instant messaging utility that also provides presence awareness and the ability to use one-on-one audio and video. If you don’t think instant messaging has a place in your company you’re wasting time and missing out on some important efficiency features.
Lessons
The Importance of Presence Awareness
Use of Instant Messaging instead of Phone or E-mail
Administration
Client Operations
Lab : Office Communicator
Communicator Sign-In
Set/Check Presence
Send Instant Message
After completing this module, students will be able to:
Use Office Communicator and presence awareness as an alternative to phone calls and e-mail messages.
:: Course 50408A ::
Module 5: Office Live Meeting
Live Meeting is a hosted web conferencing service that enables communication and collaboration with anyone, anywhere, at any time. Meetings can be scheduled in advance with careful control over attendance or opened to a general audience. With optional live audio and video and the capability to display any document or application screen, Live Meeting helps users minimize travel costs and related disruptions and streamline communications with colleagues, customers, and other audiences.
Lessons
Potential Uses for Live Meeting
Running a Meeting
Administration
Live Meeting Scheduling and Configuration
Lab : Office Live Meeting
Host a Meeting
Join a Meeting
After completing this module, students will be able to:
Take advantage of LiveMeeting for supporting branch offices, remote sites, home workers, customers, partners, suppliers and others in training, collaboration and sales presentations.
Module 6: SharePoint Online
SharePoint Online is all about connecting people so they can search, create, collaborate, and share information.
SharePoint is arguably the most important and exciting part of the Business Productivity Online Suite in terms of creating value and making your workforce more efficient and effective. The other components of BPOS focus on a single user and rely on the user keeping track of information and performing self organization tasks. SharePoint brings all users together where they can contribute to a larger body of information.
Lessons
Product Overview
Administration
Creating Site Collections and Sites
Working with Lists and Libraries
Lab : SharePoint Online
Create a Site Collection
Authorize Users
Create a Sub-Site
Create a List
Create an Alert
:: Course 50408A ::
After completing this module, students will be able to:
Leverage the SharePoint collaboration, sharing and search features to keep a network of users up to date with the information, relationships, documents and notifications they need to be efficient and productive.
Module 7: SharePoint Workflows
Workflows help encourage the use of best practices and automate or at least streamline repetitive activities that involve documents, tasks or other list items in SharePoint. Unique among other features of Business Productivity
Online Suite which rely on users actively doing something to reach out and communicate, SharePoint workflows can take an active role and initiate communication, make routing decisions, and more. Workflows can be based on formal company policy, informal processing rules or even just the capture the decision-making process used by more experienced employees.
Lessons
Workflow Overview
Survey of Actions and Conditions
Getting Started with SharePoint Designer
Advanced Workflows
Lab : SharePoint Workflows
Run an Out-of-Box Workflow
Create a SharePoint Designer Workflow
After completing this module, students will be able to:
Understand how to construct SharePoint Workflows to encourage best practices and streamline and automate routine procedures.
Module 8: Putting it All Together
The goal of this course is to create a vision of your organization using Business Productivity Online Suite to become more connected, more efficient and more effective. This final module summarizes key features and benefits of BPOS in terms of how they help meet these goals.
Lessons
Implementation and Administration
Communication
Collaboration
Efficiency
After completing this module, students will be able to:
Create a vision for the student’s company where BPOS creates a connected, productive, efficient and effective workforce no matter where they are located.
Programme scope, delivery arrangements and suitability are confirmed during enquiry.