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4-Day SUCCESSFUL PROJECT & CHANGE MANAGEMENT

Course outline

4 days
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Duration

4 days

Suitable for participants who have some or no project management knowledge.

Course Overview

This course is intended for executives in technical and non-technical work areas, who need to acquire working knowledge and skill in planning, monitoring or tracking, measuring the implementation of client’s projects (for both generic, human-resource, business, engineering, and IT-specific projects). Projects are all about creating change and ensuring that the change is managed well and leading to a successful project.

This course is carefully designed to provide the best mix of experience, theory and practice in an adult learning environment. Formal presentations will be brief and are used mainly to introduce key concepts and significant elements of project and change management. Emphasis is on practical applications through “hands on” action learning.

A high level of participation and team involvement is required. Maximum opportunities will be given to participants to inject their own examples and issues into the course and continually relate the material to their own contexts.

Objectives

  • To provide project management fundamentals (i.e., the project management framework) for participants to understand the project management methodology in accordance to the Project Management Book of Knowledge (PMBoK)
  • To understand the use of project management tools for initiating, planning, executing, controlling and closing projects. Including:
  • Identify stakeholders
  • Classify levels of importance & ways to influence stakeholders
  • Develop approaches and strategies for change transitioning using the ADKAR Change Model

At the end of the course, participants will be able to:

  • Have comprehensive understanding of the various processes of project management
  • Evaluate risk management planning of projects
  • Determine task/project durations, and costs
  • Track project progress and reporting charts
  • Exercise project change management

Learning Methodology

Interactive workshop, case studies, exercises on real life issues, group discussions and presentations.

Participants are encouraged to bring their project issues to the session. The appreciation of project management software and techniques will be used to help participants better understand project management concepts; reflecting on their current project practices, and knowing how to improve them. Ample real case studies, examples and interactive individual/group exercises are provided.

An optional project group Powerpoint presentation of around 10-15 minutes for the project and change management will be required on the last day.

Special Note

Documentation such as templates, forms and checklists are provided with the main course material. You may freely use or modify them for use in your organisation.

Case Studies For Discussions By The Facilitator

Real case (stories) on challenges: system deployment and change management, change of user groups and effect on project, a new project manager facing difficulties to get team support and loyalty, project managers being treated like project administrators by the CEO, and many others.

Detailed Course Content

The sessions will normally start at 9.00 am and end at 5.00 pm, or at client’s timing preference; with two 15-minute tea breaks and an hour lunch.

Day 1: Morning

Project Management Background

  • The time-cost-quality & project scope triangle.
  • Project management stakeholders and their implications on projects.
  • Project management context and roles.
  • The project life cycle – initiating-planning-executing-monitoring & controlling-closing phases.
  • Stakeholders and their implications on projects and operations.
  • Who are your stakeholders?
  • Involving supporting and opposing stakeholders.
  • Activity: Develop A Stakeholder Plan.

Day 1: Afternoon

Leadership And Management

  • What is leadership?
  • The difference between leadership and management.
  • Assess your leadership competencies and developmental needs.
  • Articulate your leadership vision, in light of the assessment, and consider the best way(s) to realise it.
  • Processes for establishing direction, aligning people, and motivating people to follow your vision.
  • Identify and utilizing different leadership styles.

Day 2: Morning

Leading Effective Teams

  • What is a team?
  • The stages of team development
  • Leading and maintaining effective and productive teams
  • Evaluate team progress and coaching team members.
  • Project team anxieties and how to address them?
  • Why and how do general and it projects fail?

Day 2: Afternoon

Project Initialising Process

  • Project manager and team member roles, accountability, and responsibilities.
  • Project team assembly.
  • Question checklist for soliciting stakeholders’ needs and expectations.
  • Classify levels of importance & ways to influence stakeholders: the power-Influence matrix.
  • Isolating stakeholders’ needs and wants.
  • Stakeholder anxiety and commitment.
  • Decomposing stakeholders’ needs into specific and measurable project objectives using the S.M.A.R.T. technique.
  • Activity: Develop The Project Requirements.
  • Activity: Understanding Motives.
  • Defining project needs, functional and technical requirements.
  • Defining measurable objectives to meet project requirements (scoping).
  • Initial cost estimating.
  • Project feasibility studies (financial), e.g. Present Value, Payback, Return On Investment.

Day 3: Morning

Project Planning Process

  • Scope definition & planning.
  • Activity: creating a project charter.
  • Work breakdown structure (WBS).
  • Activity: Constructing A WBS.
  • Activity: Constructing An Activity List.
  • Activity sequencing and scheduling (Network diagram, Gantt & Milestone diagram).
  • Activity: Constructing A Gantt Chart And A Milestone Chart Of A Project.
  • Understanding the Critical Path Method.

Day 3: Afternoon

Project Planning Process (continued)

  • Establishing baselines.
  • Resource listing – human, material, facility, equipment, etc.
  • Activity: Creating A Resource List.
  • Using bottom-up estimates for scheduling and cost control.
  • Time-phased distribution of costs – cumulative cost curve (S-curve).
  • Project risk management - planning for risk with contingency (risk management plan and risk management strategies).
  • Identifying risk responses.
  • Activity: Creating A Risk Register.

Day 4: Morning

  • The ADKAR change management methodology: preparing – managing – reinforcing stakeholders and processes for change
  • Ways of deploying project to ease the change transition – using the ADKAR change management methodology
  • Activity: Develop An ADKAR Change Plan

Day 4: Afternoon

Project Execution Process

  • Executing the project plan.
  • Tracking project schedule progress using Gantt Chart.
  • Activity: Using Project Management Software To Track Project Progress.
  • Activity: Gantt Chart And Reporting Project Progress Using Charts.
  • Responding to project risks (executing risk responses, monitor and control the execution of the responses).
  • Risk monitoring.
  • Activity: Risk Response Activation And Rules.
  • Verifying project scope deliverables and stage sign-offs.

Project Closeout Process

  • Administrative close-out checklist.
  • Activity: Product Verification (Formal Acceptance And Handover Sign-Offs), Closing Project Books, Post-Mortem, Documenting Lessons Learned, Archiving Project Documents, Disbanding, Rewarding And Thanking The Team.
  • Contract close-out administration checklist.

Project Failure And Success Case Studies

Programme scope, delivery arrangements and suitability are confirmed during enquiry.