Duration
2 days
Learning Outcome
By the end of this training program, participants should be able to:
- Aware of history and background of ISO 9000 series of standard
- Aware of the emerging changes of ISO 9001: 2015 version
- Take recommended actions for transiting from ISO 9001: 2008 to 2015 version
- Use of Process Approach and PDCA Approach on establishing framework of Quality Management System.
- Aware of ISO 9001: 2015 requirements
- Applying various methodologies for preparing the organization towards compliance with ISO 9001: 2015 requirements
- Compliance of the new elements under 2015 version
Who Should Attend
Top Management, Management Representatives, ISO Committee Members, Functional / Departmental Heads, QMS Auditors, Engineers, Technicians, Executives and Supervisor.
Introduction
- Brief introduction to ISO 9001
- Overview of ISO 9000 Family Standards
- Changes to ISO 9001: 2015
- Main changes of ISO 9001: 2015
- Structure and terminology
- Emerging changes for requirements
- Main category of changes:
- Organization context
- Interested parties relevant to the organization
- Leadership and involvement in QMS
- Risk based thinking: risks and opportunities
- Documented information
- Quality Management Principles
- Customer Focus
- Leadership
- Engagement of People
- Process Approach
- Improvement
- Evidence-based decision making
- Relationship management
- Structure of ISO 9001 Requirements
- Process Approach & PDCA Approach
- New framework for ISO 9001 QMS
- ISO 9001 Requirements
- Context of the organization
- Understanding the Organization and its context
- Understanding the needs and expectations of interested parties
- Determine the scope of QMS
- QMS and its processes
- Leadership
- Leadership and commitment
- Quality Policy
- Organizational roles, responsibilities and authorities
- Planning
- Actions to address risks and opportunities
- Quality objectives and planning to achieve them
- Planning of changes
- Support
- Resources
- Competence
- Awareness
- Communication
- Documented information
- Operation
- Operational planning and control
- Requirements for products and services
- Design and development of products and services
- Control of externally provided processes, products and services
- Production and service provision
- Release of products and services
- Control of nonconforming outputs
- Performance evaluation
- Monitoring, measurements, analysis and evaluation
- Internal audit
- Management review
- Improvement
- Nonconformity and corrective action
- Continual improvement
- Conclusion
Training Methodology
Lecture, Discussion, Exercise and Case Study
Programme scope, delivery arrangements and suitability are confirmed during enquiry.