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EIEIO / BUSINESS, FINANCE & QUALITY

ISO9001 2015 OVERVIEW

Course outline

ISO90011 day

Duration

1 day

OVERVIEW

A Workshop that aiming to provide overview of ISO 9001 2015, the application of ISO 9001 2015 system in quality management system planning to effectively meeting ISO standard requirements.

Ultimate focus is placed on the effective understanding of ISO 9001 2015 in the planning of system design, implementing for an effective Quality Management System. Result in continually improving the effectiveness of ISO 9001 2015 Quality Management System to achieve overall productivity and efficiency.

A clear and detailed plan will be set up to ensure understanding of ISO 9001 2015 Quality Management System. Efficient procedure is fully emphasized in this training. This course is one of the ISO 9001 2015 system planning and design set up requirements.

COURSE OBJECTIVES

At the end of the programme, the participants will be able to:

  • Understand the transition from ISO 9001 2008 to ISO 9001 2015
  • Understand the Benefits of ISO 9001 2015
  • Understand the ISO 9000 Core Family Business
  • Understand the ISO 9001 2015 Standard

COURSE OUTLINE

  • The ISO 9001 Review Process
  • An overview of the rationale for review and the transition timeline.
  • Understanding the New Structure, Terminology and Concepts
  • The high level structure of Annex SL; changes in terminology; context of the organization; risk-based approach; scope and applicability; documented information; organizational knowledge; control of externally provided products and services.
  • The difference between ISO 9001 : 2008 vs ISO 9001 : 2015
  • Understanding how clauses structure in 2015 version as compare with 2008 version
  • The Foundation of the Standard
  • The quality management principles; the PDCA cycle and process approach
  • Clause 4: Context of the Organization
  • Understanding context; needs and expectations of interested parties determine scope of the system; processes of the quality management system
  • Clause 5: Leadership
  • Leadership and commitment; quality policy; organizational roles,responsibilities and authorities
  • Clause 6: Planning for the Quality Management System
  • Actions to address risks and opportunities; quality objectives and planning to achieve them; planning of changes
  • Clause 7: Support
  • Resources; people; infrastructure; Environment for operation of processes; monitoring and measurement of resources; organizational knowledge; competence; awareness ;communication; creating, updating and controlling documented information
  • Clause 8: Operation
  • Operational planning and control; determination of requirements; design and development; control of externally provided products and services; production and service provision; release of products and services; control of nonconforming process outputs, products and services
  • Clause 9: Performance Evaluation
  • Monitoring, measurement, analysis and evaluation; internal audit; management review
  • Clause 10: Improvement
  • Nonconformity and corrective action; continual improvement
  • Getting Ready for Successful Transition
  • Recommended action plan for success

METHODOLOGY

This course will be conducted in the form of lecture, exercises and workshop. Each stage is discussed and practical applications exercises will be given.

WHO SHOULD ATTEND

The target audiences include personnel who will involve in QMS design, internal auditors and QMR.

Personnel interested in knowing the ISO 9001 2015 standard.

Programme scope, delivery arrangements and suitability are confirmed during enquiry.