Duration
2 days
Overview
Internal auditing is fundamental to any improvement initiative. The ISO 9001:2015 standard requires an organisation conduct internal audits to determine the effectiveness of its quality management system. Only Trained internal auditors can carry out these audits.
This course is designed to increase the understanding of process based auditing techniques, risk-based thinking and help internal auditors to accurately interpret and audit against the ISO 9001:2015 requirements for improvement. Through practical workshop, case studies and role-play, delegate will gain the knowledge and skills to plan, conduct, report audit findings including followup audit on corrective actions taken so as to ensure continual improvement.
Objective
The programme aims to provide delegates with the knowledge and ability to
- Reproduce the knowledge and skills required to perform audits of quality management system against ISO 9001:2015 in accordance with ISO 19011
- Discuss the processes needed in planning, preparation, auditing, reporting and followup
- Demonstrate the process based auditing in meeting the quality management system requirements
- Report audit findings to have balance summary status of the quality management system
- Review effectiveness of corrective action(s) taken on audit findings to ensure that no recurrence of similar non-conformance(s).
Who Should Attend
Personnel appointed to be involved in audits, appointed Internal Auditors or who would like to understand process based auditing of quality management system.
Prior ISO 9001:2015 Requirements knowledge is recommended for this course.
Course Programme
DAY 1
08.45 COURSE REGISTRATION
09.00 COURSE Introduction
Session 1: ISO 9001:2015 Overview
Workshop 1: ISO 9001:2015 Questionnaire
Workshop 1: Feedback
13.00-14.00 Lunch
Session 2, 3, 4 & 6: Auditor Competence / Fundamentals / Audit activities / On-site audit activities
Workshop 2: Preparation of checklist
Workshop 2 : Feedback
Session 5: Auditing ISO 9001:2015
17.00 End of Day 1
DAY 2
09.00 Recapitulation
Workshop 3: Process Auditing
Workshop 3: Feedback
Session 7, 8: Audit Review, Reporting & Follow-up
13.00-14.00 Lunch
Continue Session 7, 8: Audit Review, Reporting & Follow-up
Workshop 4: Interpretation of Standard
Workshop 4: Feedback
Course Summary
Course Test/Quiz
17.00 End of Course
There will be a break of 15 minutes mid-morning and mid-afternoon.
NB:
- All Course times are approximate
- Flexibility may be required in the above course content in order to include, as necessary, new training modules resulting from the changes in the standard and effectiveness of the training program where appropriate.
Programme scope, delivery arrangements and suitability are confirmed during enquiry.